Unit 5: Operations Management

Topic 5.1: Introduction to Operations Management Questions

Practice 20 exam-style questions for IB Business Management Topic 5.1. Review the question stems below, then unlock the full Question Bank to access markschemes, model answers, and AI grading.

1define2 marks
Define the term operations management.
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2define2 marks
Define the term operations management.
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3define2 marks
Define the primary sector of the economy.
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4define2 marks
Define the primary sector of the economy.
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5state3 marks
State one example of a business in each of the three sectors.
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6state3 marks
State one example of a business in each of the three sectors.
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7outline3 marks
Outline three inputs used in the transformation process of a bakery.
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8outline3 marks
Outline three inputs used in the transformation process of a bakery.
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9distinguish4 marks
Distinguish between goods and services using one example of each.
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10define3 marks
Define the term value added and calculate the value added per unit.
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11distinguish4 marks
Distinguish between the secondary and tertiary sectors.
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12identify3 marks
A coffee brand owns farms, a roasting factory and coffee shops. Identify which sector each activity belongs to.
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13define3 marks
Define the term value added and calculate the value added per unit.
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14distinguish4 marks
Distinguish between the secondary and tertiary sectors.
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15distinguish4 marks
Distinguish between goods and services using one example of each.
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16identify3 marks
A coffee brand owns farms, a roasting factory and coffee shops. Identify which sector each activity belongs to.
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17explain4 marks
A clothing retailer considers opening a small in-house workshop to customise jackets. Explain how this change could affect its sector classification.
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18explain4 marks
A gym offers personal training sessions. Explain why capacity management is important for this service.
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19explain6 marks
Explain two ways a business can increase value added without increasing the selling price.
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20suggest6 marks
Suggest two operations performance indicators (kpis) a call centre could track and justify each.
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