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2c062a9
NotesPsychologyTopic 2.3Compliance techniques
Back to Psychology Topics
2.3.42 min read

Compliance techniques

IB Psychology • Unit 2

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Contents

  • Getting to 'yes'
  • Four techniques
  • Evaluating compliance techniques
In one line: There are reliable tricks that make people more likely to agree to a request — and they work on all of us.

Compliance is a sociocultural-approach idea. Compliance techniques are specific strategies that raise the chance someone says yes.

Salespeople, charities and campaigners use these on purpose. Understanding them links to the concept of causality: a well-chosen technique can cause agreement that a plain request would not.

Memory hook: Small trick, big 'yes'. Compliance techniques nudge people towards agreeing.

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Key idea: Most techniques work by setting up the request so that saying yes feels natural or consistent.

Compliance techniques

1

Foot-in-the-door

Start with a tiny request; once someone agrees, they're more likely to agree to a bigger one (to stay consistent).

2

Door-in-the-face

Start with a big request they'll refuse; the smaller real request then seems reasonable by comparison.

3

Low-balling

Get agreement on a good deal, then reveal added costs; people often stick with their commitment.

4

Reciprocity

Give something small first (a free sample); people feel obliged to give back by saying yes.

Small→big · Big→small · Sweeten · Give first

Take a charity collector. Foot-in-the-door: 'just sign this petition' → later, 'now donate?'. Door-in-the-face: 'give £50 a month?' → 'okay, £5?'. Reciprocity: a free pin badge, then the ask. Each technique causes more yeses than a bare request.

Go further — higher-level insight: These work through consistency and social norms, not logic. Foot-in-the-door leans on wanting to seem consistent; reciprocity on a deep social rule that gifts must be repaid. Naming why a technique works is a high-level move.

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Key idea: The techniques are well-evidenced and practical, but they don't work every time or on everyone.

So compliance techniques are reliable, useful and well-supported, but a good evaluation notes their effect sizes vary, some raise ethical issues, and they can backfire once people notice the manipulation.

Watch out: Compliance is not obedience or conformity. Compliance = responding to a direct request; conformity = matching a group; obedience = following an authority's order. Keep them distinct.

IB Exam Questions on Compliance techniques

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How Compliance techniques Appears in IB Exams

Examiners use specific command terms when asking about this topic. Here's what to expect:

Define

Give the precise meaning of key terms related to Compliance techniques.

AO1
Describe

Give a detailed account of processes or features in Compliance techniques.

AO2
Explain

Give reasons WHY — cause and effect within Compliance techniques.

AO3
Evaluate

Weigh strengths AND limitations of approaches in Compliance techniques.

AO3
Discuss

Present arguments FOR and AGAINST with a balanced conclusion.

AO3

See the full IB Command Terms guide →

Related Psychology Topics

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2.1.1Animal research and animal models
2.1.2Biological reductionism
2.1.3Brain imaging
2.1.4Chemical messengers
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