Compliance techniques and group behaviour
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Flip to reveal answersWhat is a compliance technique?
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Question
What is a compliance technique?
Answer
A way to get agreement to a request without force.
Question
What is social proof?
Answer
Doing what most others like us do.
Question
What did Goldstein and colleagues find?
Answer
A 'most guests reuse towels' card raised reuse to about 44%.
Question
What is the boomerang effect?
Answer
Low users move up towards the average after a norm message.
Question
One ethical issue with nudging groups?
Answer
People may not know they are being steered.
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Full study notes for Compliance techniques and group behaviour
Topic 3.3 hub
Human relationships
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Psychology exam skills
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