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Define ergonomics.
The relationship and interaction between people (aspects of the human body) and the products, systems and environments they use.
Name the five ways the guide says ergonomics improves a design.
It makes a design more efficient, more usable, more functional, more effective and safer.
Why is "ergonomic" not the same as "comfortable"?
Comfort is only part of the people–product fit. A comfortable product can still fail the environment it is used in — for example a screen that is unreadable in sunlight.
Define anthropometrics.
The measurement of human physical dimensions, expressed as a percentile range, which presents the spread of physical characteristics across a population.
Static vs dynamic anthropometric data?
Static (structural) is measured with the body still — sitting eye height, popliteal height. Dynamic (functional) is measured while the body moves — forward grip reach, arm sweep.
Which four factors affect anthropometric data?
Age, gender, ethnicity and disability. The age of the dataset itself matters too — populations have grown taller over recent decades.
What is popliteal height and what is it used for?
The vertical distance from the floor to the underside of the knee when seated. It sets seat height, so that a user's feet rest flat and their thighs are not compressed.
What is a percentile?
The value below which a given percentage of a population falls. The 5th percentile of reach means 5% of people reach less far than that.
Reach or clearance — which percentile?
Reach is set from the SMALLEST user (5th percentile); clearance is set from the LARGEST user (95th percentile).
When is the 50th percentile the right choice, and when is it wrong?
Right for a fixed height that everyone shares, such as a kitchen counter or a non-adjustable handle. Wrong for a reach or a clearance, where it fails half the population.
What does the 5th-to-95th percentile range cover, and why stop there?
90% of the user population. Covering the last 5% at each extreme usually costs far more in mechanism and tooling than it gains in users, so it is excluded as a stated decision.
What two strategies let one product suit a range of percentiles?
Designing the product to be adjustable, and producing it in a range of fixed sizes. Many products use both.
Adjustability — one advantage and one disadvantage.
Advantage: one product covers the whole 5th–95th range with one set of tooling. Disadvantage: the mechanism adds cost and weight, can fail, and only helps if the user actually adjusts it.
A range of sizes — one advantage and one disadvantage.
Advantage: each item is simpler, lighter and cheaper, with nothing to break. Disadvantage: several sets of tooling and stock, and the user must pick the right size.
Give a product that uses BOTH strategies and say why.
A cycle helmet: two or three shell sizes keep each one light, and an adjustable cradle closes the remaining gap — a loose helmet does not protect in a crash.
What is a work envelope?
The three-dimensional space a user can reach without moving from their position. Everything the product asks them to touch must lie inside it.
Normal reach vs maximum reach?
Normal reach is swept with the upper arm at the side and only the forearm extended — for constant and safety-critical controls. Maximum reach uses the whole extended arm — for occasional controls only.
Why do reach and clearance conflict in a workstation?
Reach is sized from the smallest user, pulling surfaces lower and nearer; clearance is sized from the largest user, pushing them higher and wider. No single fixed geometry satisfies both, so the workstation adjusts.
Where does an emergency stop belong, and why?
Inside normal reach, however rarely it is used. Frequency sets the zone for ordinary controls, but a safety-critical control must be reachable instantly without stretching.
Define physiology as used in design technology.
The study of the systems and biomechanics within the human body — their responses, limitations and capabilities. It tells a designer what a user can DO, where anthropometrics tells them how big the user is.
Name the six physiological limits the guide lists.
Visual accuracy, colour perception, strength, fatigue, muscle control and hearing thresholds.
Why must colour never be the only way a product signals a state?
Roughly 1 in 12 men has reduced red–green discrimination, so a colour-only code carries no information for them. Add a second channel — shape, position, a symbol, a pattern or text.
Why design to the sustainable zone rather than the capability ceiling?
Fatigue lowers what the body can deliver as a task is repeated. A demand that sits just inside the limit for a rested user is outside it later in the shift.
What does psychology cover in this course?
The study of the human mind, including all the senses that send information to the brain — sight, sound, touch, smell and taste — and how they influence the design and development of products.
Give a design use for smell and for taste.
Smell: an odorant added to naturally odourless natural gas so leaks are detected. Taste: a bittering agent in detergent capsules so a child spits one out.
What is sensory redundancy and why does it matter?
Carrying critical information through more than one sense — an alarm that both sounds and flashes. A single channel fails completely for part of the user group, while two degrade gracefully.
Why do touchscreens add a click and a vibration?
A flat screen gives no tactile detent, so the user has no confirmation that a press registered. Sound and haptics replace the feedback a physical button would have given by touch.
What three problems does design for sustainability address?
Waste, pollution and energy consumption — and all three are affected more by how long the product lasts than by what it is made of.
Why is product life the biggest lever?
Doubling the time a product stays in use halves its material, energy and waste at once, because one product does the work of two. No material substitution comes close.
Why ask where the impact is before choosing a strategy?
For anything powered the use phase dominates, so insulation and control matter. For anything passive the embodied impact dominates, so mass, processes and life matter.
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