Sources of conflict and resolution
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Flip to reveal answersFive types of industrial action?
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Question
Five types of industrial action?
Answer
Strike, work-to-rule, go-slow, overtime ban, lockout (employer).
💡 Hint
Strike, WTR, go-slow, OT ban, lockout
Question
Collective bargaining = ___
Answer
Negotiation between employer and trade union reps on behalf of all workers.
💡 Hint
Union negotiates for all
Question
Five sources of industrial conflict?
Answer
Pay/conditions, working hours/contracts, job security, health/safety, management style.
💡 Hint
Pay, hours, security, safety, style
Question
Work-to-rule = ___
Answer
Employees do only the minimum required by contract — slows everything without technically striking.
💡 Hint
Minimum only
Question
Conciliation vs arbitration?
Answer
Conciliation: neutral party helps communicate. Arbitration: independent person makes a BINDING decision.
💡 Hint
Help talk vs binding decision
Question
Industrial relations covers the relationship between ___
Answer
Employers and employees — and how conflicts are prevented or resolved.
💡 Hint
Employers + employees
Question
Employee participation methods?
Answer
Works councils, worker directors — involving workers in decisions.
💡 Hint
Councils + worker directors
Question
Lockout differs from strike because ___
Answer
Lockout is by the EMPLOYER — preventing workers from entering the workplace.
💡 Hint
Employer action
Question
Industrial action is a last resort because ___
Answer
It damages both sides — workers lose pay, businesses lose revenue and reputation.
💡 Hint
Both sides lose
Question
No-strike agreement = ___
Answer
Union agrees not to strike in exchange for binding arbitration — prevents disruption.
💡 Hint
No strike, binding arbitration
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Full study notes for Sources of conflict and resolution
Topic 2.7 hub
Industrial/employee relations (HL only)
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