🍔 Franchises
Big Idea: A franchisor allows a franchisee to operate using the franchisor’s brand, products, systems and know-how, in exchange for an initial fee and ongoing royalty payments.
Key features of a franchise
- The franchisor owns the brand, business model and intellectual property
- The franchisee pays an initial franchise fee and ongoing royalties (often a percentage of revenue)
- The franchisee must follow the franchisor’s rules, including products, quality and branding
- The franchisor provides training, marketing support and operational guidance
- The franchisee owns and operates their outlet but is bound by the franchise agreement
A burger chain allows individuals to open outlets using its brand. The franchisee pays an upfront fee plus monthly royalties and receives a proven system and support.
Franchise Agreement: A legal contract covering fees, territory, duration, standards, training, marketing contributions, and termination conditions.
For the franchisee
- Established brand reduces marketing risk
- Proven business model with tested systems
- Training and support from the franchisor
- Lower risk than independent start-ups
- National marketing campaigns benefit all outlets
- Must pay fees and royalties, reducing profit
- Less freedom, must follow strict rules
- Reputation risk from other franchisees’ poor performance
- Contract restrictions can make it hard to exit
For the franchisor
- Rapid expansion without funding every new outlet
- Ongoing royalty income
- Motivated operators because franchisees invest their own money
- Lower financial risk per outlet as franchisees bear costs
- Less direct control over daily operations
- Reputation risk if one franchisee performs badly
- Sharing profits because franchisees keep most revenue
- Legal complexity managing many franchise agreements
In exam answers, always specify whether you are discussing the franchisor or the franchisee. Their perspectives are different.
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🍔 Franchises
Big Idea: A franchisor allows a franchisee to operate a business using the franchisor's brand, products, systems and know-how -- in exchange for an initial fee and ongoing royalty payments.
Key features of a franchise
- The franchisor owns the brand, business model, and intellectual property
- The franchisee pays an initial franchise fee to join and ongoing royalties (usually a percentage of revenue)
- The franchisee must follow the franchisor's rules -- same products, same quality, same branding
- The franchisor provides training, marketing support and operational guidance
- The franchisee owns and operates their individual outlet but is bound by the franchise agreement
A well-known burger chain allows individuals to open restaurants using its brand name, recipes and decor. Each franchisee pays an upfront fee of $50,000 plus 5% of monthly revenue. In return, they get a proven business model, national advertising and ongoing support.
Franchise Agreement: A legal contract between franchisor and franchisee covering: fees, territory, duration, standards, training, marketing contributions, and conditions for termination.
For the franchisee
- Established brand -- customers already know and trust the name, reducing marketing risk
- Proven business model -- the concept has already been tested and refined
- Training and support -- the franchisor teaches you how to run the business
- Lower risk -- franchise businesses have higher survival rates than independent start-ups
- Marketing support -- national advertising campaigns benefit all franchisees
- Must pay fees -- initial franchise fee plus ongoing royalties reduce profit
- Less freedom -- cannot change products, prices, or decor without permission
- Reputation risk -- if other franchisees deliver poor quality, YOUR business suffers too
- Contract restrictions -- locked into an agreement that may be hard to exit
For the franchisor
- Rapid expansion -- grow the brand without funding every new location
- Ongoing royalty income -- earn a percentage of every franchisee's revenue
- Motivated operators -- franchisees invest their own money, so they work hard
- Lower risk -- franchisees bear the financial risk of individual outlets
- Less direct control -- cannot manage every outlet personally
- Reputation risk -- one bad franchisee can damage the entire brand
- Sharing profits -- franchisees keep most of the revenue, not the franchisor
- Legal complexity -- managing hundreds of franchise agreements requires significant resources
In exam answers about franchising, always specify whether you are discussing the impact on the FRANCHISOR or the FRANCHISEE -- they have different perspectives.