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IB Design Technology HL — All Flashcards

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Card 1 of 6391.1.1
1.1.1
Question

Define ergonomics.

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Card 11.1.1definition
Question

Define ergonomics.

Answer

The relationship and interaction between people (aspects of the human body) and the products, systems and environments they use.

Card 21.1.1concept
Question

Name the five ways the guide says ergonomics improves a design.

Answer

It makes a design more efficient, more usable, more functional, more effective and safer.

Card 31.1.1comparison
Question

Why is "ergonomic" not the same as "comfortable"?

Answer

Comfort is only part of the people–product fit. A comfortable product can still fail the environment it is used in — for example a screen that is unreadable in sunlight.

Card 41.1.2definition
Question

Define anthropometrics.

Answer

The measurement of human physical dimensions, expressed as a percentile range, which presents the spread of physical characteristics across a population.

Card 51.1.2comparison
Question

Static vs dynamic anthropometric data?

Answer

Static (structural) is measured with the body still — sitting eye height, popliteal height. Dynamic (functional) is measured while the body moves — forward grip reach, arm sweep.

Card 61.1.2concept
Question

Which four factors affect anthropometric data?

Answer

Age, gender, ethnicity and disability. The age of the dataset itself matters too — populations have grown taller over recent decades.

Card 71.1.2definition
Question

What is popliteal height and what is it used for?

Answer

The vertical distance from the floor to the underside of the knee when seated. It sets seat height, so that a user's feet rest flat and their thighs are not compressed.

Card 81.1.3definition
Question

What is a percentile?

Answer

The value below which a given percentage of a population falls. The 5th percentile of reach means 5% of people reach less far than that.

Card 91.1.3comparison
Question

Reach or clearance — which percentile?

Answer

Reach is set from the SMALLEST user (5th percentile); clearance is set from the LARGEST user (95th percentile).

Card 101.1.3concept
Question

Why is the 50th percentile usually the wrong design choice?

Answer

It fails half the population by construction, and nobody sits at the 50th percentile in every dimension at once. It suits only dimensions where being wrong either way is harmless.

Card 111.1.3concept
Question

What does the 5th-to-95th percentile range cover, and why stop there?

Answer

90% of the user population. Covering the last 5% at each extreme usually costs far more in mechanism and tooling than it gains in users, so it is excluded as a stated decision.

Card 121.1.4concept
Question

What two strategies let one product suit a range of percentiles?

Answer

Designing the product to be adjustable, and producing it in a range of fixed sizes. Many products use both.

Card 131.1.4comparison
Question

Adjustability — one advantage and one disadvantage.

Answer

Advantage: one product covers the whole 5th–95th range with one set of tooling. Disadvantage: the mechanism adds cost and weight, can fail, and only helps if the user actually adjusts it.

Card 141.1.4comparison
Question

A range of sizes — one advantage and one disadvantage.

Answer

Advantage: each item is simpler, lighter and cheaper, with nothing to break. Disadvantage: several sets of tooling and stock, and the user must pick the right size.

Card 151.1.4example
Question

Give a product that uses BOTH strategies and say why.

Answer

A cycle helmet: two or three shell sizes keep each one light, and an adjustable cradle closes the remaining gap — a loose helmet does not protect in a crash.

Card 161.1.5definition
Question

What is a work envelope?

Answer

The three-dimensional space a user can reach without moving from their position. Everything the product asks them to touch must lie inside it.

Card 171.1.5comparison
Question

Normal reach vs maximum reach?

Answer

Normal reach is swept with the upper arm at the side and only the forearm extended — for constant and safety-critical controls. Maximum reach uses the whole extended arm — for occasional controls only.

Card 181.1.5concept
Question

Why do reach and clearance conflict in a workstation?

Answer

Reach is sized from the smallest user, pulling surfaces lower and nearer; clearance is sized from the largest user, pushing them higher and wider. No single fixed geometry satisfies both, so the workstation adjusts.

Card 191.1.5concept
Question

Where does an emergency stop belong, and why?

Answer

Inside normal reach, however rarely it is used. Frequency sets the zone for ordinary controls, but a safety-critical control must be reachable instantly without stretching.

Card 201.1.6definition
Question

Define physiology as used in design technology.

Answer

The study of the systems and biomechanics within the human body — their responses, limitations and capabilities. It tells a designer what a user can DO, where anthropometrics tells them how big the user is.

Card 211.1.6concept
Question

Name the six physiological limits the guide lists.

Answer

Visual accuracy, colour perception, strength, fatigue, muscle control and hearing thresholds.

Card 221.1.6concept
Question

Why must colour never be the only way a product signals a state?

Answer

Roughly 1 in 12 men has reduced red–green discrimination, so a colour-only code carries no information for them. Add a second channel — shape, position, a symbol, a pattern or text.

Card 231.1.6concept
Question

Why design to the sustainable zone rather than the capability ceiling?

Answer

Fatigue lowers what the body can deliver as a task is repeated. A demand that sits just inside the limit for a rested user is outside it later in the shift.

Card 241.1.7definition
Question

What does psychology cover in this course?

Answer

The study of the human mind, including all the senses that send information to the brain — sight, sound, touch, smell and taste — and how they influence the design and development of products.

Card 251.1.7example
Question

Give a design use for smell and for taste.

Answer

Smell: an odorant added to naturally odourless natural gas so leaks are detected. Taste: a bittering agent in detergent capsules so a child spits one out.

Card 261.1.7concept
Question

What is sensory redundancy and why does it matter?

Answer

Carrying critical information through more than one sense — an alarm that both sounds and flashes. A single channel fails completely for part of the user group, while two degrade gracefully.

Card 271.1.7concept
Question

Why do touchscreens add a click and a vibration?

Answer

A flat screen gives no tactile detent, so the user has no confirmation that a press registered. Sound and haptics replace the feedback a physical button would have given by touch.

Card 2810.1.1definition
Question

What three problems does design for sustainability address?

Answer

Waste, pollution and energy consumption — and all three are affected more by how long the product lasts than by what it is made of.

Card 2910.1.1concept
Question

Why is product life the biggest lever?

Answer

Doubling the time a product stays in use halves its material, energy and waste at once, because one product does the work of two. No material substitution comes close.

Card 3010.1.1process
Question

Why ask where the impact is before choosing a strategy?

Answer

For anything powered the use phase dominates, so insulation and control matter. For anything passive the embodied impact dominates, so mass, processes and life matter.

Card 3110.1.1concept
Question

What turns a sustainability claim into a design decision?

Answer

A measure, a cost and an alternative — for example, "the recycled grade costs 12% more per part and removes the coating, recovered within a year".

Card 3210.1.2definition
Question

Name Datchefski's five principles.

Answer

Cyclic (creates no waste), solar (uses clean energy), safe (causes no harm), efficient (least material and energy), social (supports basic human rights).

Card 3310.1.2definition
Question

What does the cyclic principle require?

Answer

That every part can return to a cycle — made from recycled or renewable material and recyclable or compostable at the end. A laminate or a glued joint usually breaks it.

Card 3410.1.2concept
Question

Why is efficiency measured per year of service?

Answer

Mass and energy only mean something against the service delivered. A chair 40% lighter that lasts half as long uses more material per year of use.

Card 3510.1.2concept
Question

Where does the social principle usually fail?

Answer

Below tier one of the supply chain: final assembly is visible and audited, while the fabric, fixings and raw materials are two or three tiers away and rarely traced.

Card 3610.1.3definition
Question

What is the triple bottom line?

Answer

Measuring a product against three accounts — people (social), profit (economic) and planet (environmental) — together rather than measuring profit alone.

Card 3710.1.3concept
Question

What does the people account cover?

Answer

Users, the community round the factory, everyone in the supply chain, and the people who repair, clean or dispose of the product. The supply chain is the forgotten part.

Card 3810.1.3concept
Question

Why is profit one of the three accounts?

Answer

A design that loses money is never manufactured, so it helps nobody. Profit is a constraint to be met, not a villain, and the version that ships balances all three.

Card 3910.1.3concept
Question

How is the centre of the triple bottom line usually reached?

Answer

By changing what the product IS rather than optimising what it was: shipping concentrate instead of water, renting a tool instead of selling one.

Card 4010.1.4process
Question

How does the triple bottom line reveal a design opportunity?

Answer

Find the account that is quietly paying and name what it pays for. A product that seems unusually cheap or convenient is being subsidised by people, profit or planet.

Card 4110.1.4definition
Question

What is a transfer?

Answer

A decision that moves a cost instead of removing it — a thinner bottle onto the user, a refill onto the household, automation from profit onto people. Check all three accounts after any change.

Card 4210.1.4process
Question

How do you prioritise when accounts genuinely conflict?

Answer

Safety and legality are not tradeable. Then favour the account that cannot recover — a lost livelihood or habitat — over one that can. Then take the whole-life view of profit.

Card 4310.1.4concept
Question

Why does the whole-life view resolve many conflicts?

Answer

Durability that costs more per unit is usually cheaper per year of service, so what looks like profit against planet at the till is often profit and planet over ten years.

Card 4410.2.1comparison
Question

Linear vs circular economy?

Answer

Linear runs take, make, use, dispose — value created once and destroyed once. Circular is a closed loop where disposal becomes a return and resources are continuously repurposed.

Card 4510.2.1process
Question

Rank the recovery loops by value kept.

Answer

Maintain keeps everything; reuse nearly everything; repair keeps the assembly; remanufacture keeps the parts; recycling keeps only the material.

Card 4610.2.1concept
Question

Why does recycling a linear product not make it circular?

Answer

It was designed to be thrown away and then partly rescued. Circular means the return was designed in — bolted not glued, separable materials, and a business that wants it back.

Card 4710.2.1concept
Question

Why is maintenance worth more than recycling?

Answer

The embodied energy of forming and assembling a product is usually far larger than the energy in its raw material, so keeping the artefact is worth more than keeping the substance.

Card 4810.2.2definition
Question

Name the four strategies for designing waste out.

Answer

Longevity, upgradability, disassembly and dematerialization — with longevity first, because doubling the time in use halves everything else.

Card 4910.2.2process
Question

How is disassembly made a specification criterion?

Answer

"Separated into material streams in under five minutes with standard tools", tested with a prototype, a screwdriver and a timer, by somebody who has not seen it before.

Card 5010.2.2concept
Question

What defeats longevity?

Answer

One unobtainable part. A product engineered for ten years with a five-year spares policy is a five-year product.

Card 5110.2.2concept
Question

Why is most waste upstream of the user?

Answer

Extraction and processing waste ore, water and energy far exceeding the mass of the finished part, and manufacture adds offcuts, sprues and rejects.

Card 5210.2.3definition
Question

What two cycles does a circular economy run?

Answer

A technical cycle, where metals and polymers are recovered and remade, and a biological cycle, where materials return safely to natural systems.

Card 5310.2.3concept
Question

Where do biodegradable materials genuinely help?

Answer

Where a product is used once, contaminated in use, lost during use, or too small to sort — situations where collection for the technical cycle cannot happen.

Card 5410.2.3comparison
Question

Degradable, biodegradable, compostable?

Answer

Degradable only breaks into smaller pieces. Biodegradable is converted by micro-organisms to water, carbon dioxide and biomass. Compostable is biodegradable within a defined time with no toxic residue.

Card 5510.2.3concept
Question

Why is biodegradable the wrong goal for a durable product?

Answer

A durable product should last; decomposition undermines the property that makes it sustainable. One recyclable polymer with a twenty-year life beats it on every account.

Card 5610.2.4process
Question

Rank the recovery routes by what they keep.

Answer

Reuse keeps everything; repair keeps the assembly; remanufacture keeps the parts; recycling keeps only the material. Take-back legislation keeps nothing itself but opens the route.

Card 5710.2.4concept
Question

What does repair need from the design?

Answer

Standard fixings rather than glue or welds, a documented procedure, and spares available for the whole product life. A short spares policy cancels the design work.

Card 5810.2.4concept
Question

Why can take-back legislation not deliver recovery alone?

Answer

It can require collection but cannot open a glued box or separate a bonded laminate. Every route depends on a design decision taken years earlier.

Card 5910.2.4example
Question

Which business models want the product back?

Answer

Rental and leasing, deposits and trade-ins, selling an outcome rather than an object, and producer responsibility — all of which make the return profitable rather than a cost.

Card 6010.2.5definition
Question

Name five renewable energy sources.

Answer

Solar, wind, hydro and tidal, biomass and biofuel, and geothermal — each with a limit, which is why a real grid uses several.

Card 6110.2.5concept
Question

Why does circulating material cost energy?

Answer

Every loop involves collection, transport, sorting, cleaning, remanufacture and redistribution, none of which is free — and for a low-value material it can cost more than the material is worth.

Card 6210.2.5concept
Question

Why can a fossil-powered circular loop be worse than making new?

Answer

The same material is moved and processed many times. If each movement burns fuel, the total emissions can exceed those of a single new item.

Card 6310.2.5concept
Question

What is the one-line argument for renewables in a circular economy?

Answer

You cannot run a closed material loop on an open energy loop. If the energy is consumed and gone, the system is only half circular.

Card 6411.1.1process
Question

What are the three steps of product analysis and evaluation?

Answer

Examine how the product performs; determine its strengths and weaknesses; turn the weaknesses into opportunities for improvement.

Card 6511.1.1concept
Question

What separates analysis from description?

Answer

An analysis ties every observation to a consequence, so it changes what you would design next. A description only says what the product is like.

Card 6611.1.1concept
Question

Why must a weakness carry a measurement?

Answer

So the redesign can be shown to have improved it. "Tips at 4 kg placed 80 mm in" can be re-measured; "a bit unstable" cannot.

Card 6711.1.1process
Question

How is a weakness turned into an opportunity?

Answer

State it with a measurement, say what it costs the user, name the feature responsible, and write it as a testable requirement ready for a specification.

Card 6811.1.2concept
Question

What does each stakeholder group uniquely know?

Answer

Users: what happens at the task. Manufacturers: what is expensive and where rejects come from. Engineers: what the design is limited by. Service: what breaks and what they refuse to fix. Retail: why it is bought or returned.

Card 6911.1.2concept
Question

Why test as well as ask stakeholders?

Answer

People give reasons and priorities but misreport their own behaviour; testing gives numbers against a stated condition but only for what you thought to measure. The strongest findings are where the two agree.

Card 7011.1.2concept
Question

Why is returns data valuable?

Answer

It is existing user research in quantity, written by people at the moment they decided the product had failed them — and it is already in the client's records.

Card 7111.1.2concept
Question

Why is interviewing only current users incomplete?

Answer

They have adapted to the faults and report the product as acceptable, and the people who gave up — who hold the strongest finding — are absent.

Card 7211.1.3definition
Question

What are the two axes of a SWOT?

Answer

Strengths and weaknesses are internal to the product and true now. Opportunities and threats are external and about what is coming.

Card 7311.1.3definition
Question

What five lenses is a product SWOT built on?

Answer

Function, performance, usability, features and materials — tagging each entry with its lens stops the SWOT collapsing into four opinions.

Card 7411.1.3concept
Question

Why is "it could be lighter" not an opportunity?

Answer

It is the weakness written again. An opportunity is external — a market gap, a regulation, a supplier or a rival's absence — that the product could exploit.

Card 7511.1.3process
Question

What two pairings does a SWOT produce?

Answer

Strength with opportunity gives what to push. Weakness with threat gives what to fix first. Those two pairs are the output, not the four lists.

Card 7611.1.4process
Question

What are the five stages of reverse engineering?

Answer

Use it first; test it whole; dismantle in order; analyse the parts; infer the decisions. Each ends in recorded data rather than a photograph.

Card 7711.1.4concept
Question

Why use the product before dismantling it?

Answer

The usability baseline — how long a first-time user takes, where they stop, what they try — can only be measured on a working product, and it is gone once it is in pieces.

Card 7811.1.4concept
Question

What repairability data does dismantling produce?

Answer

Minutes to open, the number and type of tools needed, and how many parts were destroyed getting in — comparable numbers that can be set against a rival or a redesign.

Card 7911.1.4concept
Question

Why does the part you cannot explain matter?

Answer

It is usually there for a reason you have not thought of — a standard, a patent route, a manufacturing constraint, an old failure. Removing it blindly reintroduces a solved problem.

Card 8011.1.5process
Question

How do you read a competitor comparison matrix?

Answer

Everybody good = a saturated row, nothing to win. One rival ahead = a gap to close. You ahead = a strength to protect. Everybody weak = the unmet need, and the real opportunity.

Card 8111.1.5concept
Question

Why is the opportunity a row rather than a column?

Answer

A column tells you which existing product is best, and copying it produces a fifth version of what exists. A row nobody has answered gives you something rivals cannot match by tuning.

Card 8211.1.5concept
Question

Why must every product be measured the same way?

Answer

Otherwise you compare test conditions rather than products. Figures from four manufacturers' websites compare four marketing departments.

Card 8311.1.5concept
Question

Why include similar products from outside the market?

Answer

A market usually converges on one answer, so every competitor shares the same blind spot. A watering can and a fuel can both pour one-handed and neither competes with a kettle.

Card 8411.1.6definition
Question

What is constructive discontent?

Answer

The deliberate habit of refusing to accept that something which works is as good as it can be — and converting the irritation into a stated need somebody could design against.

Card 8511.1.6process
Question

What are the four steps?

Answer

What everybody accepts; what you notice anyway, with a measurement; the question you refuse to stop asking; and the finding stated as an unmet need.

Card 8611.1.6example
Question

Why is wheeled luggage the standard example?

Answer

Wheels and suitcases both existed for decades before anyone combined them. Nobody lacked the technology — everybody had accepted that a suitcase is a thing you carry.

Card 8711.1.6concept
Question

Why write the finding as an outcome rather than a solution?

Answer

"Needs a lighter kettle" chooses the answer before ideation. "Needs to fill and pour without lifting it" leaves several very different products possible.

Card 8811.1.7process
Question

At which four points does product analysis happen?

Answer

Empathizing (where does the current product fail?), defining (what baseline must be beaten?), ideation (how do others solve this?), and evaluating (did the new design beat the old?).

Card 8911.1.7concept
Question

What does the baseline make possible?

Answer

A before-and-after comparison on the same measurements — so the final evaluation can show improvement rather than claim it.

Card 9011.1.7concept
Question

Why does the rationale behind the old design matter?

Answer

It tells you what a redesign would have to give up as well as gain. The part you cannot explain is usually there for a standard, a patent or an old failure.

Card 9111.1.7concept
Question

Why analyse products from outside your own market?

Answer

Competitors share the market's assumptions, including the wrong ones. The principle that solves your problem has usually been found somewhere it was not called the same thing.

Card 9211.2.1definition
Question

Name the impact categories an LCA measures.

Answer

Global warming potential, air pollution, water pollution, soil pollution, ecotoxicity, and resource depletion.

Card 9311.2.1concept
Question

Why is global warming potential given in CO₂ equivalent?

Answer

Different gases trap different amounts of heat, so each is converted into the mass of CO₂ that would do the same damage, which lets a single total be quoted.

Card 9411.2.1example
Question

Give an LCA result that contradicts a common assumption.

Answer

A cotton tote must be reused dozens of times before it beats a thin plastic bag, because growing and processing cotton is far more damaging per bag.

Card 9511.2.1concept
Question

Why does the boundary of an LCA matter?

Answer

Where it starts and stops decides the answer. Leave out extraction and a recycled product looks free; leave out use and an inefficient appliance looks harmless.

Card 9611.2.2definition
Question

Name the five cradle-to-grave stages.

Answer

Raw material extraction, manufacture, distribution and transport, use and maintenance, and disposal and recycling.

Card 9711.2.2concept
Question

Which stage dominates, and how do you tell?

Answer

For a powered product, use. For a passive one, extraction. Ask whether the product consumes anything while it works.

Card 9811.2.2definition
Question

What is the difference between cradle to grave and cradle to cradle?

Answer

Cradle to grave ends at disposal. Cradle to cradle recovers the material so it re-enters the first stage of the next product.

Card 9911.2.2concept
Question

Why is a longer life usually the largest saving?

Answer

Doubling a working life halves the impact of everything that made it, per year of service — which almost no material substitution can match.

Card 10012.1.1definition
Question

What are the three DfM strategies?

Answer

Design for process — does the shape suit the way it is made? Design for assembly — how many parts and how do they go together? Design for disassembly — can it come apart?

Card 10112.1.1concept
Question

Why must DfM happen before tooling?

Answer

Every DfM change is a change to the drawing. Once the tool is cut the same improvement costs a new tool.

Card 10212.1.1concept
Question

How do assembly and disassembly conflict?

Answer

Assembly wants snap-fits, adhesive and the fewest parts; disassembly wants screws, one fastener type and separable materials.

Card 10312.1.1concept
Question

What resolves that conflict?

Answer

A released snap-fit a tool can open at a named point, or screws where the product must be opened and clips where it need not be.

Card 10412.1.2concept
Question

Name four rules a moulded shape must obey.

Answer

Draft on every face so it releases, uniform wall thickness so it cools evenly, radii at internal corners, and no undercuts the tool cannot open past.

Card 10512.1.2concept
Question

Why does a thick section cause a sink mark?

Answer

It cools more slowly than the thin wall beside it and shrinks after the surface has set, pulling the skin in. The fix is a rib at the same wall thickness.

Card 10612.1.2definition
Question

What is an undercut and what does it cost?

Answer

A feature the tool cannot open past, such as a hook on an internal face. It needs a side-action or lifter, or a window in the wall beneath it.

Card 10712.1.2concept
Question

Why must the process be chosen before the detail design?

Answer

A part designed for machining is a different shape from the same part designed for moulding, so choosing afterwards means redrawing the product.

Card 10812.1.3concept
Question

What are the three questions that remove a part?

Answer

Does it move relative to its neighbour? Must it be a different material? Must it be separable for assembly or service? If all three are no, combine it.

Card 10912.1.3concept
Question

Name four design-for-assembly changes.

Answer

Combine parts into one moulding; snap-fits instead of screws; symmetrical or un-mistakable parts; and assembly from one direction.

Card 11012.1.3concept
Question

Why does a removed part save so much?

Answer

It takes a purchase order, a stock line, an inspection, an assembly operation and a chance of error with it.

Card 11112.1.3concept
Question

When is a lower parts count not better?

Answer

When the parts are bonded into an inseparable lump, or when combining them needs a tool so complicated that the saving disappears.

Card 11212.1.4concept
Question

What is the key question in design for disassembly?

Answer

What fails first, and how deep is it buried? In almost every powered product the answer is the battery.

Card 11312.1.4concept
Question

Name four changes that improve disassembly.

Answer

Screws or released clips instead of adhesive; the shortest-lived part reachable first; one fastener type throughout; and materials marked and not bonded together.

Card 11412.1.4concept
Question

Why is repair the largest environmental saving?

Answer

It avoids a whole new product — all its extraction, manufacture and distribution. No material substitution comes close.

Card 11512.1.4concept
Question

Why is design for disassembly often ignored?

Answer

It costs assembly time on every unit, paid by the manufacturer, for a benefit somebody else receives years later — which is why it is regulated.

Card 11612.1.5concept
Question

Which life-cycle stage does each DfM strategy change?

Answer

Process changes manufacture; assembly changes manufacture and distribution; disassembly changes use and disposal.

Card 11712.1.5concept
Question

Which strategy has the largest environmental leverage?

Answer

Design for disassembly, because repair and upgrade extend the use stage. A three-year life becoming ten avoids two whole products.

Card 11812.1.5example
Question

Give a DfM change that is not green.

Answer

Bonding two different materials to reduce the parts count: assembly is faster and cheaper, and neither material can be recovered at the end.

Card 11912.1.5concept
Question

In what order should the three strategies be applied?

Answer

Find the dominant life-cycle stage, remove parts, make the shapes easy to produce, then check it can still come apart.

Card 1202.1.1concept
Question

What three things must a designer understand about end-users?

Answer

Their needs (what the product must achieve), their wants (what they would prefer) and their limitations (what they cannot do).

Card 1212.1.1definition
Question

How does the guide say empathy with users is developed?

Answer

By understanding users' needs and by carrying out their tasks in the specified environment — doing the task where it is really done, not imagining it from a desk.

Card 1222.1.1concept
Question

Why do wants matter if the needs are met?

Answer

Products that meet a need but ignore a want get abandoned. A medication reminder that works perfectly but looks medical ends up in a drawer.

Card 1232.1.2definition
Question

Define user-centred design (UCD).

Answer

A design process that pays particular attention to the needs of potential users of a product through the involvement of users at ALL stages of the design process.

Card 1242.1.2process
Question

Name the five stages of UCD in order.

Answer

Specify the context of use; specify the requirements; produce design solutions; evaluate against the requirements; iterate.

Card 1252.1.2concept
Question

Give two advantages of UCD.

Answer

The product fits a diverse range of user needs and capabilities, and expensive mistakes are found while they are still cheap to fix rather than after tooling.

Card 1262.1.2concept
Question

Give two disadvantages of UCD.

Answer

It takes longer and costs more up front, and a poor user sample lets a vocal minority pull the design away from the wider population.

Card 1272.1.3concept
Question

What three things does a UCD team need a deep understanding of?

Answer

The user, the task and the environment.

Card 1282.1.3concept
Question

Why is a UCD team multidisciplinary?

Answer

Because no single discipline covers the user, the task and the environment. Each specialist notices a kind of failure the others are not equipped to see.

Card 1292.1.3example
Question

What does a psychologist contribute to a UCD team?

Answer

An understanding of how users perceive information, make decisions and make errors — especially under stress or time pressure. It informs the USER side.

Card 1302.1.3example
Question

What does an anthropologist contribute to a UCD team?

Answer

An understanding of how the setting, the culture and the daily routine shape the way a product is actually used. It informs the ENVIRONMENT side.

Card 1312.1.4concept
Question

Name the six user-centred research methods in the guide.

Answer

Field research, task analysis, user observation, interviews, surveys and focus groups.

Card 1322.1.4comparison
Question

What is the difference between watching methods and asking methods?

Answer

Watching methods (field research, observation, task analysis) show what users DO. Asking methods (interviews, focus groups, surveys) report what users SAY. The gap between them is where design opportunities hide.

Card 1332.1.4concept
Question

When is a survey the right method?

Answer

When you need to measure how COMMON something is across a population — after a deeper method has told you what to ask about.

Card 1342.1.4concept
Question

What is the main weakness of a focus group?

Answer

One confident participant can pull the whole room, so the result reflects the loudest voice rather than the user population.

Card 1352.1.5definition
Question

What is a primary persona?

Answer

One named user built from research data who represents the attributes of a user population — with goals, context and constraints specific enough to force a design decision.

Card 1362.1.5definition
Question

What is a scenario, and what does it add to a persona?

Answer

A written account of the persona performing a task in a specific situation. It surfaces constraints a persona alone does not — the time of day, the lighting, whether a hand is free.

Card 1372.1.5definition
Question

What is a population stereotype? Give two examples.

Answer

An expectation a whole population shares about how something behaves: red means stop, clockwise means more. Designing against one causes errors under pressure, however logical the alternative.

Card 1382.1.5comparison
Question

Give one advantage and one disadvantage of using a persona.

Answer

Advantage: the team shares one concrete user instead of arguing about an abstraction. Disadvantage: a persona built on thin data gives the designer's assumptions false authority.

Card 1392.2.1definition
Question

What does 'fidelity' mean in prototyping?

Answer

How closely the prototype resembles the finished product — in appearance, in materials, and in whether it actually works.

Card 1402.2.1concept
Question

Give two advantages of low-fidelity prototyping.

Answer

It is fast and cheap, so many ideas can be tested; and users criticise a rough model honestly, because it is obviously unfinished.

Card 1412.2.1concept
Question

Give two disadvantages of high-fidelity prototyping.

Answer

It is slow and expensive, so few can be made; and the team and users become reluctant to change something that already looks finished.

Card 1422.2.2concept
Question

What three jobs do drawings do in a design process?

Answer

They explore ideas, refine them, and communicate them. Each job suits a different kind of drawing.

Card 1432.2.2comparison
Question

Informal vs formal drawing — one advantage each.

Answer

Informal (freehand sketch): fast and disposable, so many ideas can be explored. Formal (isometric, orthographic, exploded): unambiguous and to scale, so it can be manufactured from.

Card 1442.2.2definition
Question

What is the convention of an isometric drawing?

Answer

All three axes are drawn at 30° to the horizontal, and nothing gets smaller with distance — so measurements stay true along each axis.

Card 1452.2.2definition
Question

What is an exploded drawing used for?

Answer

Showing how a product assembles: the parts are separated along the axes they assemble on, in order, so sequence and every component are visible at once.

Card 1462.2.3definition
Question

What is the purpose of a prototype?

Answer

To answer a question about the design before the product is committed to — testing an idea, gathering user feedback, communicating the design, and finding problems while they are cheap to fix.

Card 1472.2.3comparison
Question

Physical or virtual — how do you choose?

Answer

By the question. Anything the body judges (weight, grip, texture, fatigue) needs a physical prototype. Comparing many variants, or examining forces inside a part, suits a virtual one.

Card 1482.2.3concept
Question

Why can a simulation not prove a handle is comfortable?

Answer

Comfort is a felt response to pressure, texture, temperature and time. A model can give mass and geometry, but none of those is an output of the simulation.

Card 1492.2.4concept
Question

Name the five things a physical prototype is used to test.

Answer

Scale, aesthetics, materials, function and performance.

Card 1502.2.4example
Question

How is a function prototype usually built, and why?

Answer

As the mechanism alone in a rough open frame. It is quick to build, and testers comment on whether it works rather than on how it looks.

Card 1512.2.4concept
Question

Why test candidate materials in identical geometry?

Answer

So the comparison is fair. If the shapes differ, any difference in feel, stiffness or finish could come from the shape rather than the material.

Card 1522.2.4comparison
Question

What does a performance prototype test that a function prototype does not?

Answer

What happens over time — wear, heat, fatigue and the failures that only appear after thousands of cycles.

Card 1532.2.5comparison
Question

Surface model vs solid model?

Answer

A surface model defines the outer skin only, used for complex curved styling. A solid model defines the whole volume, so it has mass, a centre of gravity and material properties, and can be analysed or manufactured.

Card 1542.2.5definition
Question

What is generative design?

Answer

The designer supplies constraints — loads, fixings, material, allowed space — and the software produces geometries that meet them, often shapes a designer would not have drawn.

Card 1552.2.5definition
Question

What does finite element analysis (FEA) do?

Answer

Divides a part into many small elements and predicts stress, deflection and where it will fail under a stated load, before anything is manufactured.

Card 1562.2.5concept
Question

What do digital humans, VR/AR and haptics have in common?

Answer

All three simulate USE rather than form or strength: reach and clearance, being inside the design at full size, and force feedback on a virtual control.

Card 1572.2.6definition
Question

What is rapid prototyping for?

Answer

Creating physical prototypes quickly, straight from a CAD model, so potential users and design teams can interact with them and give feedback that drives development forward.

Card 1582.2.6process
Question

SLA — how does it work, and what is it best for?

Answer

A laser cures liquid photopolymer resin layer by layer. It gives the finest detail and smoothest surface of the three, so it suits appearance models. Parts are brittle and need supports.

Card 1592.2.6process
Question

FDM — how does it work, and what is its main weakness?

Answer

A heated nozzle melts thermoplastic filament and draws each layer. It is by far the cheapest and most available, but has visible layer lines and is weaker across the layers than along them.

Card 1602.2.6process
Question

SLS — why does it need no support structures?

Answer

The part is built inside a bed of loose polymer powder that the laser fuses selectively. Overhangs rest on powder already present, so nothing has to be printed to support them.

Card 1613.1.1concept
Question

How are materials classified?

Answer

By their physical, chemical and mechanical properties.

Card 1623.1.1comparison
Question

How do you tell a physical property from a chemical one?

Answer

Measure it and put it back. If the material is unchanged the property is physical; if it reacted and was altered, it is chemical.

Card 1633.1.1concept
Question

Give two advantages of classifying materials.

Answer

It lets a designer eliminate candidates systematically, and it lets unlike materials be compared on the same measured terms using published data rather than testing everything.

Card 1643.1.2concept
Question

How are materials classified by source?

Answer

As natural (timbers, textiles, biomaterials) or human-made (metals, polymers, glass, composites, smart materials).

Card 1653.1.2definition
Question

What is a frame structure? Give two examples.

Answer

One that carries its loads through a skeleton of linear members, with the spaces between open or non-structural. A bicycle, a roof truss, a tent.

Card 1663.1.2definition
Question

What is a shell structure, and what is its advantage?

Answer

One where the outer skin itself carries the load, usually because it is curved. It encloses and protects while using very little material for the volume it contains.

Card 1673.1.2concept
Question

Why is 'combination' the right answer for most products?

Answer

Because real products use each structure where its advantage matters — a car has a frame chassis, shell body panels and solid brake discs.

Card 1683.1.3concept
Question

Why does the guide call material selection complex and challenging?

Answer

Because the requirements conflict — light fights heat-resistant, warm-looking fights damp-proof — so no candidate satisfies every one and the designer must decide which matter most.

Card 1693.1.3concept
Question

What four things are weighed when selecting a material?

Answer

Physical, chemical and mechanical properties, plus aesthetic characteristics. The first three are measured; aesthetics are judged against the brief.

Card 1703.1.3concept
Question

Which requirements eliminate a material rather than being ranked?

Answer

Safety requirements — food contact, flammability, electrical insulation — anything that would make the product fail in use, and anything a standard requires.

Card 1713.1.4definition
Question

What is a physical property?

Answer

One that can be measured or observed without the material changing in any way.

Card 1723.1.4concept
Question

Name the six physical properties in the guide.

Answer

Density, thermal expansion, thermal conductivity, melting point, electrical resistivity and electrical conductivity.

Card 1733.1.4definition
Question

Define density.

Answer

Mass per unit volume, in kg/m³ or g/cm³. It decides how heavy a product is for its size.

Card 1743.1.4example
Question

Give one design consequence of thermal expansion.

Answer

Bridges need expansion joints; a metal lid on a glass jar loosens under hot water; two bonded materials with different expansion rates warp or crack.

Card 1753.1.5definition
Question

What is a chemical property?

Answer

An aspect of a material that leads to it chemically reacting with another substance — so the material is altered by the encounter.

Card 1763.1.5concept
Question

Name the four chemical properties in the guide.

Answer

Corrosion resistance, reactivity (food safe), hygroscopy and flammability.

Card 1773.1.5concept
Question

Why does stainless steel resist corrosion?

Answer

Its chromium reacts with oxygen to form a thin, self-repairing oxide film. Scratch it and the film reforms, so corrosion cannot get started.

Card 1783.1.5definition
Question

What does hygroscopic mean, and why does it matter?

Answer

The material absorbs moisture from the air. Timber swells and warps, nylon softens and cardboard loses strength — which is why some polymers must be dried before moulding.

Card 1793.1.6definition
Question

What is a mechanical property?

Answer

An aspect of a material affected by the application of a force.

Card 1803.1.6comparison
Question

Strength vs stiffness?

Answer

Strength is the force needed to break it; stiffness is how much it bends before then. A diving board is strong and deliberately not stiff.

Card 1813.1.6comparison
Question

Hardness vs toughness?

Answer

Hardness resists scratching and wear at the surface; toughness is the energy absorbed before fracture. Glass is very hard and not at all tough.

Card 1823.1.6comparison
Question

Malleability vs ductility?

Answer

Malleability is being hammered or rolled into SHEET; ductility is being drawn out into WIRE.

Card 1833.1.6comparison
Question

Elasticity vs plasticity?

Answer

Elastic deformation returns to the original shape when the load is removed; plastic deformation stays. A bent paperclip has deformed plastically.

Card 1843.1.7definition
Question

Define a composite.

Answer

Two or more materials combined to enhance their properties — a matrix that gives shape and a reinforcement that carries the load.

Card 1853.1.7comparison
Question

What does the matrix contribute, and what does the reinforcement?

Answer

The matrix gives shape, surface and protection, and transfers load into the fibres so they cannot buckle. The reinforcement carries the load and stops the matrix cracking.

Card 1863.1.7example
Question

Name four composites with their constituents.

Answer

GRP: glass fibre in polyester resin. Carbon fibre: carbon fibre in epoxy. Plywood: cross-bonded veneers in adhesive. Reinforced concrete: steel bars in concrete.

Card 1873.1.7concept
Question

Give two disadvantages of composites.

Answer

They cost more and are labour-intensive to lay up, they fail suddenly rather than bending first, and they are very hard to recycle because the constituents cannot be separated.

Card 1883.1.8definition
Question

Define a smart material.

Answer

A material with one or more properties that can be significantly changed in response to changes in its environment.

Card 1893.1.8concept
Question

Name the six smart materials in the guide.

Answer

Piezoelectricity, shape memory, photochromicity, magneto-rheostatic, electro-rheostatic and thermoelectricity.

Card 1903.1.8definition
Question

What is piezoelectricity, and which way does it work?

Answer

A squeeze or vibration produces a voltage — and it runs backwards too: apply a voltage and the material moves. Used in gas-lighter sparks and ultrasound probes.

Card 1913.1.8concept
Question

Why does a designer choose a smart material?

Answer

Because it replaces a mechanism. The material is both sensor and actuator, so there are fewer parts, no wiring and much less to wear out.

Card 1923.1.9definition
Question

What is a biodegradable material?

Answer

One that breaks down in the environment after disposal, or at the end of its useful life, into substances that rejoin natural cycles — water, carbon dioxide and biomass.

Card 1933.1.9concept
Question

What conditions does biodegradation usually require?

Answer

Heat, moisture and oxygen. Those exist in an industrial composter and not in a sealed landfill or the sea, so the label alone guarantees nothing.

Card 1943.1.9concept
Question

How do biomaterials support a circular economy?

Answer

They close the biological loop: grow the feedstock, make the product, use it, compost it — and its nutrients grow the next crop. Waste is designed out rather than managed.

Card 1953.1.9concept
Question

When is a biomaterial NOT the better choice?

Answer

For a durable product that will be collected and recycled properly. Biomaterials win where collection is unrealistic — packaging, single-use items, things used outdoors.

Card 1963.2.1process
Question

What does analysing a structure mean?

Answer

Following the load: what loads act on it, where each enters, which members carry it, and how it reaches the ground. Describing its appearance is not analysis.

Card 1973.2.1example
Question

Why is a bone dense outside and spongy inside?

Answer

In bending the stress is highest at the outer surfaces and nearly zero on the neutral axis, so material in the middle would add mass and carry almost nothing — the same reason an I-beam has thick flanges and a thin web.

Card 1983.2.1example
Question

What principle does a spider web demonstrate?

Answer

Pure tension: no member is ever pushed, so nothing can buckle and every strand can be extremely thin. The same principle as a suspension bridge or a bicycle spoke.

Card 1993.2.1concept
Question

Why look for members that carry no load?

Answer

A member carrying nothing is mass, cost and an extra joint that can fail, for no return — usually the fastest improvement available in an existing product.

Card 2003.2.10definition
Question

What does a safety factor of 1 mean?

Answer

The allowable load is exactly the load at which the structure fails, so any variation at all — material, manufacture, use or age — causes failure.

Card 2013.2.10concept
Question

Why is nothing designed to a safety factor of 1?

Answer

Nothing is made exactly to drawing, no material is exactly as published, no load is exactly as calculated, and nothing stays as strong as it started.

Card 2023.2.10comparison
Question

What pushes a safety factor up, and what pushes it down?

Answer

Up: a severe consequence, uncertain or dynamic loads, an inconsistent material, a part that cannot be inspected. Down: certainty, consistency, inspection, and a margin that costs a lot of mass.

Card 2033.2.10example
Question

Why can aircraft use a factor near 1.5?

Answer

Loads are known precisely, material is tested batch by batch, every part is inspected on a schedule, and every kilogram costs fuel for the life of the aircraft.

Card 2043.2.2comparison
Question

Frame, shell and solid — what distinguishes them?

Answer

What carries the load. A frame carries it along slender members meeting at joints; a shell through a thin curved surface; a solid through its bulk, mostly in compression.

Card 2053.2.2process
Question

How can you tell a shell from a frame on a real product?

Answer

Ask what a hole would do. A frame loses one member, which bracing may cover. A shell loses most of its stiffness, because the surface was the structure.

Card 2063.2.2concept
Question

Why does a rectangular frame need a diagonal brace?

Answer

A four-bar rectangle folds into a parallelogram with no member changing length. A diagonal makes two triangles, and a triangle cannot change shape unless a member stretches or shortens.

Card 2073.2.2concept
Question

Why is a flat panel not a shell?

Answer

It carries load in bending, which is the weak way. Curvature, a fold or a rib converts bending into in-plane forces, which is what makes a shell stiff.

Card 2083.2.3comparison
Question

What separates the beam types?

Answer

The supports: a pin lets the beam rotate there, a fixed end does not, a cantilever has one support only, a continuous beam has three or more.

Card 2093.2.3concept
Question

Where does each beam type fail?

Answer

A simply supported beam in the middle; a cantilever at its root; a fixed beam at the ends as well as the centre; a column sideways, by buckling.

Card 2103.2.3example
Question

Why is a bracket thickest at the wall?

Answer

A bracket is a cantilever and the bending moment is largest at its root and zero at its tip, so material is placed where the bending is.

Card 2113.2.3concept
Question

Why does a slender column buckle rather than crush?

Answer

It becomes unstable sideways at a load far below its crushing strength. Doubling its length makes it about four times easier to buckle, so shortening or bracing it helps far more than a stronger material.

Card 2123.2.4definition
Question

Name the five forces and what each does to a material.

Answer

Compression squashes, tension stretches, shear slides one part across another along a plane, torsion twists about the long axis, and bending stretches one face while squashing the other.

Card 2133.2.4concept
Question

Why is bending not a separate kind of force?

Answer

A loaded beam is in tension along one face and compression along the other, with a neutral axis between where the stress is zero — which is why an I-beam has thick flanges and a thin web.

Card 2143.2.4comparison
Question

Static vs dynamic forces?

Answer

Static forces are steady — self weight, a shelf of books, a parked car. Dynamic forces change — a person walking, wind gusting, a door slammed — and they cause fatigue at a fraction of the static load.

Card 2153.2.4concept
Question

Why is a closed tube so much better in torsion than a slotted one?

Answer

A closed section carries the twist as a continuous shear flow all the way round. Slotting it lengthways breaks that loop, so torsional stiffness collapses while bending stiffness barely changes.

Card 2163.2.5definition
Question

Define stress and strain.

Answer

Stress is the force divided by the cross-sectional area carrying it. Strain is the extension divided by the original length, so it has no units.

Card 2173.2.5concept
Question

What are the four landmarks on a stress-strain graph?

Answer

The elastic region, whose gradient is Young's modulus; the yield point where deformation becomes permanent; the ultimate strength at the peak; and fracture at the end.

Card 2183.2.5concept
Question

Why design to yield rather than to ultimate strength?

Answer

Past yield the deformation is permanent. A part loaded to its ultimate strength has not broken, but it has deformed for ever — which for almost every product is already a failure.

Card 2193.2.5comparison
Question

Stiffness or strength — which fixes a deflection problem?

Answer

Stiffness, which is the gradient of the elastic line. A stronger material with the same modulus deflects just as much; section depth is what changes deflection.

Card 2203.2.6definition
Question

What is Young's modulus?

Answer

The gradient of the elastic line on a stress-strain graph — stress divided by strain. It measures stiffness: how little a material deflects under load.

Card 2213.2.6example
Question

Name three products that need a LOW Young's modulus.

Answer

A door seal that fills a varying gap and recovers; a snap-fit catch that bends to click and springs back; a suspension bush or grip that absorbs vibration.

Card 2223.2.6concept
Question

Why does geometry usually beat material for stiffness?

Answer

Steel is about three times stiffer than aluminium, while doubling a beam's depth is worth roughly eight times — so changing the section is almost always cheaper and lighter.

Card 2233.2.6concept
Question

What happens when a stiff part is joined to a soft one?

Answer

Load follows stiffness, so the stiff part carries almost all of it — which is how a metal insert ends up taking the entire load in a plastic housing.

Card 2243.2.7definition
Question

What are the two conditions for equilibrium?

Answer

The forces sum to zero in every direction, and the moments sum to zero. Balanced forces alone still allow a structure to rotate.

Card 2253.2.7definition
Question

What is a moment?

Answer

A force multiplied by its perpendicular distance from a pivot. Doubling the distance doubles the turning effect for the same force.

Card 2263.2.7concept
Question

Name the three ways a structure leaves equilibrium.

Answer

Tipping, when the weight's line of action falls outside the support base; sliding, when a horizontal force beats friction or the fixings; and material failure, when a member yields, fractures, shears or buckles.

Card 2273.2.7concept
Question

Why check stability before sizing members?

Answer

Two of the three failure modes — tipping and sliding — have nothing to do with strength, and no stronger material prevents either. Both are fixed by geometry, friction or a fixing.

Card 2283.2.8definition
Question

Name the four strengthening techniques.

Answer

Struts and ties, shape, lamination, and composite materials. Three of the four add almost no material.

Card 2293.2.8concept
Question

Why is shape the cheapest way to stiffen something?

Answer

It uses the same material formed differently, and bending stiffness rises with the cube of depth — so a fold, a rib or a tube buys enormous stiffness for no extra material.

Card 2303.2.8concept
Question

How does lamination strengthen a material?

Answer

Thin layers are bonded with alternating grain, so the weak direction of one layer is the strong direction of the next. It also resists splitting and warping and allows curved forms.

Card 2313.2.8example
Question

Which way does a gate brace run, and why?

Answer

From the bottom hinge corner up to the top latch corner, so it works in compression. The other way it is in tension and a timber joint pulls apart.

Card 2323.2.9definition
Question

Define the safety factor.

Answer

The ratio of a structure's absolute strength — the load at which it actually fails — to the allowable load it is designed to carry. Allowable load = absolute strength ÷ SF.

Card 2333.2.9concept
Question

What does the safety factor margin cover?

Answer

Material variation, manufacturing defects, users overloading or misloading the product, degradation over time from corrosion and fatigue, and the assumptions made in the calculation.

Card 2343.2.9concept
Question

What decides how large a safety factor should be?

Answer

The consequence of a failure, the certainty of the loads, and whether the part can be inspected. A rope carries a far larger factor than a shelf bracket.

Card 2353.2.9concept
Question

Why is a larger safety factor not automatically better?

Answer

It means more material, mass, cost and embodied impact, and sometimes a product that is worse to use. An over-specified part is a design failure, not a cautious success.

Card 2363.3.1definition
Question

Name the four types of mechanical motion.

Answer

Linear, rotary, oscillating and reciprocating.

Card 2373.3.1concept
Question

What is the difference between oscillating and reciprocating motion?

Answer

Both reverse. Reciprocating motion travels back and forth along a straight line; oscillating motion swings back and forth along an arc about a pivot.

Card 2383.3.1example
Question

Give an example of each of the four motions.

Answer

Linear — a drawer or a lift. Rotary — a fan or a drill bit. Oscillating — a pendulum or a windscreen wiper. Reciprocating — a piston or a jigsaw blade.

Card 2393.3.1concept
Question

Why should an input be written as a motion rather than a part?

Answer

Because a mechanism is defined by what it converts. "The handle" says nothing; "rotary motion applied by hand at the handle" tells you what has to come out the other end.

Card 2403.3.10definition
Question

What are the three purposes of a linkage?

Answer

Changing the direction of a movement, altering the magnitude of a force by making the arms unequal, and making a part follow a particular path.

Card 2413.3.10definition
Question

What is the difference between a fixed and a moving pivot?

Answer

A fixed pivot is attached to the frame and cannot move; a moving pivot travels with the bars. Finding the fixed pivots first is how a linkage is read.

Card 2423.3.10definition
Question

Name the three linkages and what each does.

Answer

Reverse motion — one fixed pivot, the output moves the opposite way. Parallel motion — two fixed pivots with equal bars, the output stays parallel. Bell crank — a right-angled bar turning movement through 90°.

Card 2433.3.10example
Question

Why does a toolbox tray use a parallel linkage rather than a lever?

Answer

Because two equal bars stay parallel, so the tray translates without tilting. A single lever swings its far end through an arc and the contents slide off.

Card 2443.3.2definition
Question

What are the three parts of a mechanical system?

Answer

Input, process and output. The input and output are motions; the process is the mechanism that converts one into the other.

Card 2453.3.2concept
Question

What four things can a mechanical process change?

Answer

The type of motion, its speed, its direction, or the force it delivers.

Card 2463.3.2example
Question

Work a bicycle pump through the systems model.

Answer

Input: reciprocating motion from the hand. Process: a piston and washer in a cylinder with a one-way valve. Output: compressed air flowing one way into the tyre.

Card 2473.3.2definition
Question

What is feedback in a mechanical system?

Answer

The system sensing its own output and correcting it — an engine governor closing a throttle as speed rises, or a thermostatic valve closing as a radiator warms.

Card 2483.3.3definition
Question

Define mechanical advantage.

Answer

MA = load ÷ effort — how many times a mechanism multiplies the force applied to it. On a lever it equals the effort arm divided by the load arm.

Card 2493.3.3concept
Question

What is paid for a mechanical advantage above 1?

Answer

Distance. The effort end travels further than the load end, in the same ratio, because force × distance in equals force × distance out less friction.

Card 2503.3.3example
Question

When is a mechanical advantage below 1 wanted?

Answer

When speed or reach matters more than force — tweezers, a fishing rod, a broom, the human forearm. All multiply movement and divide force.

Card 2513.3.3concept
Question

How is the efficiency of a mechanism improved?

Answer

Reduce friction with bearings and lubrication, stiffen members so movement is not lost in flexing, and shorten the chain so fewer joints add losses.

Card 2523.3.4definition
Question

Name the five mechanism families.

Answer

Gear-driven, belt-driven, cam, lever and linkage.

Card 2533.3.4concept
Question

What is each mechanism family there to change?

Answer

Gears — speed and force with no slip. Belt — speed across a gap, quietly. Cam — rotary into a timed rise and fall. Lever — force. Linkage — direction or path.

Card 2543.3.4definition
Question

How is a gear or belt ratio calculated?

Answer

Driven divided by driver — teeth for gears, diameters for belts. Small driving large is slower and stronger; large driving small is faster and weaker.

Card 2553.3.4concept
Question

Why might a designer choose a belt over gears?

Answer

Shafts far apart or not perfectly aligned, quiet running, lower cost, no lubrication needed, and a slip under overload that protects the motor.

Card 2563.3.5concept
Question

Why are mechanisms chained rather than combined into one part?

Answer

Because each mechanism changes one thing. Chaining gives cheap standard parts, faults traceable to one stage, and ratios changeable by swapping a single component.

Card 2573.3.5concept
Question

What does chaining mechanisms cost?

Answer

Efficiency, free play and wear. Efficiencies multiply: five stages at 95% each deliver about 77% of the input.

Card 2583.3.5concept
Question

How should a mechanism chain be analysed?

Answer

Write the motion at each junction first, then name the mechanism that converts each pair. One stage at a time: motion in, motion out, reason.

Card 2593.3.5example
Question

Name the five mechanisms in a sewing machine and what each does.

Answer

Belt — reduces motor speed. Gears — synchronise the two shafts. Crank — rotary into reciprocating for the needle. Cam — times the fabric feed. Linkage — clamps the presser foot.

Card 2603.3.6definition
Question

Name the seven gear systems in the guide.

Answer

Spur, bevel, rack and pinion, worm and wheel, ratchet and pawl, idler, and compound.

Card 2613.3.6definition
Question

How is a gear ratio calculated?

Answer

Teeth on the driven gear divided by teeth on the driver. A 10-tooth driver into a 40-tooth driven gear is 4:1 — a quarter the speed, about four times the torque.

Card 2623.3.6concept
Question

What does an idler gear change?

Answer

The direction of the output, so it turns the same way as the input, and it bridges a gap between shafts. It does not change the overall ratio.

Card 2633.3.6example
Question

Why is a worm and wheel used in a hoist or a tuning peg?

Answer

It gives a very large reduction in one step and cannot be back-driven, so the load holds wherever it stops.

Card 2643.3.7definition
Question

Name the components of a belt drive.

Answer

A driver pulley on the input shaft, a driven pulley on the output shaft, a belt running in the grooves of both, and a tensioner or adjustable mounting.

Card 2653.3.7definition
Question

How is a pulley ratio calculated?

Answer

Driven diameter divided by driver diameter. A 40 mm driver turning a 120 mm driven pulley is 3:1 — a third of the speed, about three times the torque.

Card 2663.3.7concept
Question

Give four reasons to choose a belt over gears.

Answer

It spans a gap with two parts, runs quietly with no lubrication, tolerates shafts slightly out of line, and slips under overload instead of shearing a tooth or stalling a motor.

Card 2673.3.7concept
Question

When must a plain belt not be used?

Answer

Where two shafts must stay synchronised, because a belt slips and stretches. An engine camshaft, a sewing machine or a printer needs gears or a toothed timing belt.

Card 2683.3.8concept
Question

How does a cam produce motion?

Answer

A shaped disc turns on a shaft and a follower rides its edge. Where the profile is far from the shaft the follower rises; where it is close it drops. The profile is the motion.

Card 2693.3.8definition
Question

Name the six cam shapes and what each gives.

Answer

Pear — a dwell then one rise. Circular and eccentric — one smooth rise, set by the offset. Triangular — three rises per turn. Oval — two. Snail — a gradual rise then a sudden drop, one direction only.

Card 2703.3.8definition
Question

What is a dwell?

Answer

A stretch of constant radius on a cam profile, where the follower holds still while the shaft keeps turning. It is why a pear cam suits an engine valve.

Card 2713.3.8concept
Question

What sets the stroke of an eccentric cam?

Answer

The offset of the shaft from the centre of the disc, not the disc's diameter. Double the offset and the rise doubles.

Card 2723.3.9definition
Question

How are levers classified?

Answer

By which of the fulcrum, load and effort sits between the other two. F, L, E in class order: fulcrum in the middle is first, load in the middle is second, effort in the middle is third.

Card 2733.3.9concept
Question

Which lever class always has MA above 1, and why?

Answer

Second class. The load sits between the fulcrum and the effort, so the effort arm is always longer — a wheelbarrow, nutcracker or bottle opener.

Card 2743.3.9concept
Question

Why would a designer choose a third-class lever?

Answer

To multiply movement, speed and reach rather than force. A fishing rod, a broom and the human forearm all trade force away deliberately.

Card 2753.3.9definition
Question

How is the mechanical advantage of a lever calculated?

Answer

Effort arm divided by load arm, both measured from the fulcrum. Effort × effort arm = load × load arm is the same relationship written as moments.

Card 2763.4.1definition
Question

What are the four parts of an electronic system?

Answer

Input — a device that senses a change and produces a signal. Process — the thing that decides. Output — a device that acts on the world. Feedback — a path carrying a measurement of the output back to the process.

Card 2773.4.1concept
Question

Why is a quantity a wrong answer in an input box?

Answer

Because a circuit cannot act on a quantity. Name the device that turns it into a signal — a thermistor, an LDR, a microphone, a push switch.

Card 2783.4.1concept
Question

How do you test whether a system has feedback?

Answer

Ask whether anything in the circuit measures the OUTPUT. A timer counts whatever happened; a thermistor inside an oven measures the result of the heating.

Card 2793.4.1example
Question

Work an electric oven through the systems model.

Answer

Input: a thermistor in the cavity. Process: a controller comparing with the dial setting. Output: the heating element. Feedback: the thermistor measures the air the element is heating.

Card 2803.4.10concept
Question

How should output devices be grouped?

Answer

By the sense they reach: seen (LED, lamp, LCD, braille display), heard (buzzer, speaker, headphones), felt (haptic), done (motor, relay), kept (printer, plotter).

Card 2813.4.10concept
Question

When is sound the right output, and when is it wrong?

Answer

Right when the user is not looking — every alarm depends on it. Wrong in a shared or quiet place, because it reaches everyone, and useless to a deaf user.

Card 2823.4.10concept
Question

Why can a chip pin not drive a motor or a lamp?

Answer

A pin supplies a few tens of milliamps; a motor needs hundreds and a mains load needs amps. The pin switches a transistor or relay, which carries the load current from the supply.

Card 2833.4.10concept
Question

What must be fitted across a relay coil or motor, and why?

Answer

A flyback diode. When the current stops, the collapsing magnetic field produces a reverse voltage spike that would destroy the switching transistor.

Card 2843.4.11definition
Question

What is the difference between an open- and a closed-loop system?

Answer

An open-loop system acts on its input and nothing measures the result. A closed-loop system measures its output, feeds it back, compares it with what was asked and corrects the difference.

Card 2853.4.11concept
Question

What is the purpose of feedback?

Answer

To let the system correct for everything the designer could not predict — a cold room, a heavy load, a slipping wheel, a worn part. Accuracy is the consequence, not the purpose.

Card 2863.4.11example
Question

Give two open-loop and two closed-loop products.

Answer

Open: a toaster on a timer, a doorbell, fixed-cycle traffic lights. Closed: an oven with a thermistor, a cruise control, a lift, a powered wheelchair with wheel encoders.

Card 2873.4.11concept
Question

Why can feedback make a system worse?

Answer

A loop that corrects too hard overshoots, corrects back and oscillates. A dead band and gentler correction are the usual fixes.

Card 2883.4.12definition
Question

Define an operational amplifier.

Answer

A high-gain voltage amplifier with a non-inverting input (+), an inverting input (−) and a single output. It amplifies the difference between its two inputs.

Card 2893.4.12concept
Question

Why does an op-amp need feedback around it?

Answer

Its open-loop gain is about 100,000, so a millivolt of difference saturates the output. Two feedback resistors return part of the output to the inverting input, and their ratio sets a usable gain.

Card 2903.4.12concept
Question

Why do differential inputs matter for a sensor?

Answer

Interference picked up along a cable and drift with temperature appear on both inputs equally, so amplifying the difference rejects them. That is why sensor leads run as pairs.

Card 2913.4.12example
Question

Where is an op-amp used in an IoT product?

Answer

Between the sensor and the microcontroller in a smart thermostat, connected doorbell, fitness band or kitchen scale — amplifying and filtering a millivolt signal so the converter can read it.

Card 2923.4.13definition
Question

Define an embedded system.

Answer

A microcontroller and its software built into a larger product to carry out one specific task — one program for the life of the product, invisible to the user.

Card 2933.4.13concept
Question

What three things does an embedded system add?

Answer

Functionality — things the product could not do before. Efficiency — using only what the job needs. Automation — making decisions the user used to make.

Card 2943.4.13concept
Question

What does it mean that embedded systems communicate?

Answer

The useful behaviour often exists only between them. A thermostat, a boiler controller and radiator valves each do one small job; the heating system lives in the messages they exchange.

Card 2953.4.13concept
Question

What is the liability of embedding a system in a product?

Answer

Bugs, security updates for the product's whole life, repairs needing software nobody else has, and features that die when a server is switched off. Keep the core function working without the network.

Card 2963.4.14concept
Question

Why are circuit symbols fixed by standard?

Answer

So a circuit drawn in one country can be read in another by someone who does not speak the language. The diagram shows what is connected to what, not what the board looks like.

Card 2973.4.14definition
Question

How do you recognise a variable resistor, an LED and a relay?

Answer

A variable resistor is a resistor box with an arrow across it. An LED is a diode triangle-and-bar with arrows leaving it. A relay is a coil drawn beside a separate pair of contacts.

Card 2983.4.14definition
Question

What does a dot at a wire crossing mean?

Answer

The wires are connected. Wires crossing without a dot are not connected — missing this is the commonest way a circuit is misread.

Card 2993.4.14concept
Question

How should a circuit diagram be read?

Answer

As input, process, output. Find the supply rails, then the sensing chain, follow the signal to whatever decides, and end at the load the current finally does work in.

Card 3003.4.2definition
Question

Name the four tests for responsible electronics.

Answer

Safe in use and in failure; energy-efficient for the job; low standby power; and repairable or recoverable at end of life.

Card 3013.4.2concept
Question

Give three ways an electronic product reduces its energy use.

Answer

A switched-mode supply instead of a linear one, LEDs instead of filament lamps, and a processor that sleeps between events with a sensor waking it only when needed.

Card 3023.4.2concept
Question

Why does half a watt of standby power matter?

Answer

Because it is drawn every hour of every year in billions of devices. It is capped across the EU at 0.5 W per device precisely because the per-product figure is small and the total is not.

Card 3033.4.2concept
Question

How can adding electronics make a durable product less sustainable?

Answer

By shortening its life. A control board lasts a fraction of the mechanical parts, is rarely repairable and is not stocked for long, so a working machine is scrapped for a cheap part.

Card 3043.4.3definition
Question

Define analogue and digital signals.

Answer

Analogue: any value between its limits, changing continuously. Digital: only a fixed set of discrete values, usually two — on and off, 1 and 0.

Card 3053.4.3concept
Question

What is lost when an analogue signal is digitised?

Answer

Everything between the samples, and the difference between each reading and the nearest available level. More bits and faster sampling reduce both without removing them.

Card 3063.4.3concept
Question

Why is digital better for storage and transmission?

Answer

A receiver only has to tell a 1 from a 0, so noise picked up on the way is discarded rather than accumulated. The thousandth copy is identical to the first.

Card 3073.4.3example
Question

Why is almost every product both analogue and digital?

Answer

Because the world is analogue at both ends. A microphone senses continuous air pressure, the signal is digitised for processing and transmission, then converted back for a loudspeaker.

Card 3083.4.4definition
Question

Give the six electrical quantities and their SI units.

Answer

Voltage — volt (V). Current — ampere (A). Resistance — ohm (Ω). Power — watt (W). Frequency — hertz (Hz). Time — second (s).

Card 3093.4.4formula
Question

State Ohm's law and the power equation.

Answer

V = I × R, so I = V ÷ R and R = V ÷ I. Power P = V × I.

Card 3103.4.4definition
Question

List the SI multipliers in order.

Answer

p (pico), n (nano), µ (micro), m (milli), the unit, k (kilo), M (mega), G (giga), T (tera). Each step is a factor of one thousand.

Card 3113.4.4concept
Question

How do you catch an SI prefix error?

Answer

Ask whether the value is plausible for that component. Resistors are usually kΩ, capacitors µF, nF or pF, LED currents mA. A 4.7 MΩ resistor in an LED circuit would light nothing.

Card 3123.4.5definition
Question

Define a logic gate.

Answer

A circuit whose single output is decided entirely by the combination of its inputs, where every signal is 1 or 0. Its truth table lists every input combination and the output for each.

Card 3133.4.5definition
Question

Give the rule for AND, OR, NOT and XOR.

Answer

AND: on only when both inputs are on. OR: on when either or both are on. NOT: the opposite of the input. XOR: on when the inputs are different.

Card 3143.4.5concept
Question

How many rows does a two-input truth table have, and why?

Answer

Four. Each input has two possible states, so two inputs give 2 × 2 = 4 combinations. Three inputs give eight.

Card 3153.4.5concept
Question

Why build a safety interlock from gates rather than software?

Answer

A gate responds in nanoseconds, has no program to crash or hang, cannot be broken by an update, and its behaviour is fixed by the wiring — so it works when the software does not.

Card 3163.4.6definition
Question

What is the difference between passive and active components?

Answer

Passive components limit, store or divert what is already in the circuit — resistor, capacitor, switch, relay. Active ones control the flow — diode, LED, transistor.

Card 3173.4.6definition
Question

What does a capacitor do?

Answer

Stores a small charge and releases it. It blocks steady voltages and passes changing ones, which is how it smooths a supply, sets a timing delay and couples an audio signal.

Card 3183.4.6concept
Question

Why use a relay rather than a transistor alone?

Answer

It carries far larger currents and keeps the two circuits electrically separate. That isolation lets a 5 V microcontroller switch a 230 V load safely.

Card 3193.4.6concept
Question

Why does every coil need a diode across it?

Answer

When the current stops, the collapsing magnetic field produces a large reverse voltage spike. The diode gives that current a path to decay instead of destroying the switching transistor.

Card 3203.4.7definition
Question

What does an LDR give a circuit?

Answer

A resistance that falls as light rises — hundreds of ohms in bright light, megohms in darkness. It is not a voltage until it is placed in a divider.

Card 3213.4.7concept
Question

Why does a resistive sensor need a voltage divider?

Answer

A circuit cannot act on a resistance. In series with a fixed resistor across the supply, the sensor's changing share of the supply appears as a changing voltage at the junction.

Card 3223.4.7concept
Question

How is the fixed resistor in a sensor divider chosen?

Answer

Roughly equal to the sensor's resistance at the value to be detected, so the junction sits near mid-supply where the voltage change per unit of sensing is largest.

Card 3233.4.7definition
Question

Which input devices are digital and which analogue?

Answer

Switches are digital — on or off. LDRs, thermistors, humidity sensors and microphones are analogue, giving continuously changing values.

Card 3243.4.8definition
Question

What is signal conditioning?

Answer

Making a real sensor signal usable with analogue components: amplifying it because it is tiny, filtering it because it is noisy, and comparing it with a reference so a decision comes out.

Card 3253.4.8definition
Question

What is program control?

Answer

Converting the signal to a number and letting software decide. Averaging, delays, dead bands, displays and logging all cost nothing extra in components.

Card 3263.4.8concept
Question

When is analogue processing the better choice?

Answer

When the job is fixed, the response must be immediate, the cost must be pennies, and nothing must depend on software running correctly — a smoke alarm, an amplifier, a protection circuit.

Card 3273.4.8concept
Question

When is digital processing the better choice?

Answer

As soon as the behaviour is complicated, needs changing later, needs memory or a display, or has to communicate with anything else.

Card 3283.4.9definition
Question

What is a microcontroller?

Answer

A programmable integrated circuit — a processor, program and data memory, a clock and converters on one chip — with pins connecting directly to sensors and output devices.

Card 3293.4.9concept
Question

What does a microcontroller replace in a product?

Answer

Timers, comparators, counters and logic gates, often a whole board of them. In a washing machine it replaced a motor-driven cam stack.

Card 3303.4.9example
Question

Give three things software makes free in a product.

Answer

Delays and sequences; averaging and dead bands; displays, menus and logging. Each would need extra components in a discrete design.

Card 3313.4.9concept
Question

What does using a microcontroller cost?

Answer

Software to write and debug, faults that may be bugs, a response in milliseconds rather than nanoseconds, and a product whose life is limited by how long its software is supported.

Card 3324.1.1definition
Question

Name the five categories of manufacturing technique.

Answer

Additive, subtractive (wasting), forming, joining and finishing.

Card 3334.1.1concept
Question

How do you place an unfamiliar process in a category?

Answer

Ask what happens to the amount of material: more is additive, less is subtractive, the same in a new shape is forming, pieces becoming one is joining, and only a changed surface is finishing.

Card 3344.1.1concept
Question

Why can timber not be moulded?

Answer

Moulding needs a material that can be melted or softened and set in a new shape. Timber burns rather than melting, and its fibres along a grain cannot be reformed.

Card 3354.1.1concept
Question

What makes a "why this process" answer complete?

Answer

A pairing of the technique with a reason — a material property, the volume required, a tolerance, a cost, or the environment the product lives in.

Card 3364.1.10definition
Question

What are the three jobs of a finish?

Answer

Protect the material from its environment, improve how the product looks and feels, and by doing both extend the product's working life.

Card 3374.1.10concept
Question

Why does anodising not peel?

Answer

It is not a coating. The oxide layer is grown out of the aluminium itself, so there is nothing on top of the metal to lift — though it is thin and brittle.

Card 3384.1.10definition
Question

What is sacrificial protection?

Answer

Zinc in a galvanised coating corrodes in preference to the steel, so it goes on protecting even where a scratch has exposed the steel beneath.

Card 3394.1.10concept
Question

Why is longevity an environmental argument?

Answer

A finish that doubles a product's life halves the impact of everything that went into making it — usually a larger saving than any change of material.

Card 3404.1.11concept
Question

How should a manufacturing question be worked through?

Answer

In order: how the basic shape was made, what brought it to size, how the parts were joined, and what was done to the surface — with a reason at every stage.

Card 3414.1.11concept
Question

What counts as a reason for a manufacturing technique?

Answer

A material property, the volume required, a tolerance, a cost at that volume, or the environment the product lives in.

Card 3424.1.11concept
Question

Why is 3D printing usually a prototyping stage in a mass-produced product?

Answer

At high volume, moulding is far faster and cheaper per part. The printed stage is where the shape was settled before the tooling was cut.

Card 3434.1.11example
Question

Work a saucepan through the five categories.

Answer

Deep-drawn body, trimmed and machined base, printed handle prototypes, riveted handle, anodised inside and polished outside.

Card 3444.1.2definition
Question

How do LOM, FDM and SLA differ?

Answer

Only in how each layer is made. LOM glues down sheets and cuts each outline, FDM extrudes melted thermoplastic, and SLA cures liquid photopolymer with light.

Card 3454.1.2concept
Question

Why is a printed part weaker in one direction?

Answer

The bond between layers is weaker than the material within a layer, so the part breaks along a layer. Build orientation decides which direction it can be loaded in.

Card 3464.1.2concept
Question

Why does an overhang need support material?

Answer

Nothing holds up material printed over air, so overhangs steeper than about 45° need support printed beneath and removed afterwards — costing material, time and clean-up.

Card 3474.1.2example
Question

What can additive manufacturing make that no other category can?

Answer

Internal channels, lattices and shapes that would need a mould split into many pieces, because no tool ever has to be withdrawn from inside the part.

Card 3484.1.3definition
Question

What separates rapid prototyping from additive manufacturing?

Answer

Not the machine but the specification. A base model answers one question and is thrown away; a production part must meet a specification, survive its service life and be repeatable.

Card 3494.1.3concept
Question

Why does low volume favour additive production?

Answer

There is no tooling to pay for, so the first part costs what the thousandth costs. Below a few thousand parts that beats moulding.

Card 3504.1.3definition
Question

What is mass customisation?

Answer

Making every unit different at no extra cost. A printer works from a file, so a hearing-aid shell or dental aligner matched to one person costs the same as a standard part.

Card 3514.1.3concept
Question

Where does additive manufacturing still lose?

Answer

At high volume, where moulding makes a part in seconds; on large simple shapes; and anywhere the layer-to-layer weakness or surface finish cannot be accepted.

Card 3524.1.4definition
Question

How does powder bed fusion work?

Answer

A thin layer of powder is spread across a bed and a laser or electron beam fuses the cross-section. The bed drops, another layer is spread, and unfused powder supports the part.

Card 3534.1.4concept
Question

Why does SLS need no support structures?

Answer

The surrounding unfused powder holds the part up, so overhangs and internal cavities need nothing printed beneath them. The loose powder is recovered and reused.

Card 3544.1.4concept
Question

Why is additive used for low-volume production?

Answer

No tooling, so the first part costs what the thousandth costs. Below a few thousand parts it beats moulding, and it removes the lead time and minimum order too.

Card 3554.1.4concept
Question

What are the limits of additive production?

Answer

Build volume caps part size, cycle times are hours, metal powders are costly and need careful handling, and safety-critical parts need qualification of powder, parameters and post-processing.

Card 3564.1.5definition
Question

What is 4D printing?

Answer

3D printing with a material whose physical or chemical state changes over time in response to an external stimulus — pH, temperature, water or light.

Card 3574.1.5concept
Question

How does a shape memory polymer work?

Answer

Printed in its permanent shape, warmed and deformed into a temporary one, then cooled so the chains lock. A stimulus lets them move again and it returns to the printed shape.

Card 3584.1.5example
Question

Give two 4D printing applications with their stimulus.

Answer

A vascular stent that opens at body temperature; a drug capsule that opens at intestinal pH; flat-pack that folds when wetted; shading that closes in direct light.

Card 3594.1.5concept
Question

What are the limits of 4D printing today?

Answer

Few materials, high cost, poor recyclability, changes that are usually one-way or repeatable only a few times, and products that are hard to test, certify and trust.

Card 3604.1.6definition
Question

What are the two extra axes in 5D printing?

Answer

Rotation of the print bed and rotation of the extruder head, which together let material be laid along a curved path rather than in flat horizontal slices.

Card 3614.1.6concept
Question

Why is a 5D printed part stronger?

Answer

A printed part is weakest between layers. When the layers follow the curve of the part, a load along that surface runs along the layers rather than peeling them apart.

Card 3624.1.6concept
Question

What else do the extra axes improve?

Answer

The surface, because a curve is printed as a curve rather than a staircase, and the support material, because an overhang can be rotated until it is no longer an overhang.

Card 3634.1.6example
Question

What kind of part justifies 5D printing?

Answer

Curved, loaded and made in small numbers — implants, prosthetic sockets, automotive brackets, aerospace ducts. Flat, lightly loaded or mass-produced parts gain nothing worth the cost.

Card 3644.1.7definition
Question

What is the difference between milling and turning?

Answer

In turning the work rotates and the tool is fed along it, so it makes round shapes only. In milling the tool rotates and the work is moved past it, so it makes almost any reachable shape.

Card 3654.1.7concept
Question

What does abrading do that cutting cannot?

Answer

It removes very little material at a time with many small hard particles, holding tolerances and producing surfaces a cutting edge cannot — grinding, honing and polishing.

Card 3664.1.7concept
Question

Why are subtractive processes called wasting?

Answer

Everything removed is waste that was bought, transported and often processed first. A machined aerospace bracket can start as a block ten times its finished mass.

Card 3674.1.7concept
Question

What does subtractive manufacturing buy?

Answer

Accuracy and surface finish no other category reaches, in any material, with no tooling to make first — which is why prototypes, one-offs and mould tools are machined.

Card 3684.1.8concept
Question

What do all forming processes have in common?

Answer

Nothing is added or removed — the same material takes a new shape with almost no waste. All of them trade an expensive tool made once for a very low cost per part.

Card 3694.1.8definition
Question

How do blow, rotational and vacuum forming differ?

Answer

Blow moulding makes thin-walled parts with a narrow neck, such as bottles. Rotational moulding makes large seamless hollow parts, such as tanks. Vacuum forming makes open shapes with one good face.

Card 3704.1.8concept
Question

Why does injection moulding need high volume?

Answer

The precision steel tool costs thousands and must be spread over the run. At 400 parts the tooling dominates; at 400,000 it is a fraction of a penny each.

Card 3714.1.8example
Question

What shape is the signature of extrusion?

Answer

A constant cross-section along the whole length — window frames, pipe, guttering, curtain track and aluminium sections.

Card 3724.1.9concept
Question

What is the first question when choosing a joint?

Answer

Does it ever need to come apart? Temporary joints allow repair, upgrade and recycling; permanent ones are stronger, lighter, sealed and cheaper to assemble.

Card 3734.1.9concept
Question

When is adhering the right choice?

Answer

For dissimilar materials that cannot be welded, thin sheets a rivet would tear, and joints that must be sealed — because load is spread over the bonded area rather than at points.

Card 3744.1.9concept
Question

What does welding cost?

Answer

Compatible materials only, heat that distorts and weakens the area around the joint, skill or a robot, and no way to reverse it.

Card 3754.1.9concept
Question

What is the end-of-life consequence of a glued product?

Answer

It is one object that can only be shredded. A screwed product is a pile of materials that can be separated and sorted.

Card 3765.1.1process
Question

What are the four links in a UCD research plan?

Answer

Research question → method → data you will collect → the design decision the data will settle.

Card 3775.1.1concept
Question

What two things must a research question name?

Answer

A user group you could go and find this week, and a task those users carry out with a beginning and an end.

Card 3785.1.1concept
Question

Why does a UCD plan use two research methods rather than one?

Answer

Every method has a blind spot. A watching method (observation, field research) shows what happens but not why; an asking method (interview, focus group) gives reasons but people misreport what they did.

Card 3795.1.1concept
Question

What is the test that kills a weak research question?

Answer

Would a different answer change the design? If nothing changes whichever way the data falls, the question is decoration and the hours are better spent elsewhere.

Card 3805.1.2definition
Question

Name the five user-centred research methods in B1.1.

Answer

Field research, user observation, interviews, questionnaires and focus groups.

Card 3815.1.2definition
Question

What are demographics?

Answer

The measurable facts that define a target population — age, gender, income, education, occupation, location, household type and relevant abilities. They define who is in the group; they never say what an individual wants.

Card 3825.1.2concept
Question

What is the blind spot of user observation?

Answer

It shows exactly what happens and never why. People also behave differently when they know they are watched.

Card 3835.1.2process
Question

What are the four rungs from raw data to a design need?

Answer

Raw records → a repeated theme → a statement about the user → the want or need. Only the last belongs in a specification.

Card 3845.1.3definition
Question

What is a persona?

Answer

One specific, named, fictional person built entirely from real user research, standing in for a whole group of users so that design decisions are argued about a person rather than a category.

Card 3855.1.3concept
Question

What five fields does a persona carry?

Answer

Who (name, age, situation), behaviour, environment, goal and frustration — each traced back to a research finding.

Card 3865.1.3definition
Question

What makes a persona the PRIMARY persona?

Answer

The design must satisfy it above all others: if the product works for nobody else, it must still work for the primary persona.

Card 3875.1.3concept
Question

Give one disadvantage of designing to a persona.

Answer

One person cannot represent the range of a real population, so needs at the edges get designed out — and an invented persona is worse than none, because the invention gets designed for.

Card 3885.1.4definition
Question

Name the five usability objectives.

Answer

Learnability, efficiency, memorability, errors and satisfaction.

Card 3895.1.4comparison
Question

Learnability vs memorability?

Answer

Learnability is the first use — can a newcomer finish unaided? Memorability is a return after weeks — can they still do it without relearning?

Card 3905.1.4concept
Question

What three things does the errors objective cover?

Answer

How many errors are made, how serious each one is, and how easily it can be recovered from.

Card 3915.1.4concept
Question

What turns a usability opinion into a usability evaluation?

Answer

A measurement taken the same way before and after: for example 6 of 20 first-time users completing the task unaided, rather than "it is hard to learn".

Card 3925.1.5definition
Question

What is a task analysis?

Answer

A breakdown of a user's goal into the steps and sub-steps they actually perform, built from observation, used to find where the task goes wrong.

Card 3935.1.5concept
Question

Why must the top of a task analysis be the user's goal?

Answer

A goal written as the product's function assumes the solution. "Get the child safely strapped in" leaves every design open; "operate the harness" does not.

Card 3945.1.5definition
Question

What is a critical point?

Answer

A step where errors happen, where the task takes far longer than it should, or where users abandon it. Each one becomes a specific design improvement.

Card 3955.1.5concept
Question

Why is a task analysis uneven in depth?

Answer

You add sub-steps only where users hesitate, struggle or make mistakes. Breaking every step to the same depth produces a big diagram that points at nothing.

Card 3966.1.1definition
Question

Name the five stages of the design process.

Answer

Empathize; define the project; ideation and modelling; designing a solution; presenting a solution.

Card 3976.1.1concept
Question

What does the empathize stage produce?

Answer

Research findings from real users, a primary persona, and a user journey with pain points marked.

Card 3986.1.1concept
Question

What does defining the project produce?

Answer

A problem statement, and a design specification whose criteria are testable and split into essential and desirable.

Card 3996.1.1concept
Question

Why is the design process iterative?

Answer

Because testing and users keep producing information that invalidates an earlier decision. A failed test sends you back to ideation; a missing requirement sends you back to the specification.

Card 4006.1.10process
Question

What are the two halves of ideation?

Answer

Diverge — generate many genuinely different approaches with judgement suspended — then converge, narrowing against the specification. They must never happen at the same time.

Card 4016.1.10definition
Question

Name five ideation techniques.

Answer

Brainstorming, mind mapping, thumbnail sketching, morphological analysis, and analogy or biomimicry.

Card 4026.1.10concept
Question

What makes ideas distinct rather than variants?

Answer

They solve the problem by a different principle, so they fail and succeed for different reasons. If two ideas fail for the same reason, they are one idea.

Card 4036.1.10concept
Question

How much should an idea be modelled at the ideation stage?

Answer

Far enough to be judged and no further — card, foam or a quick CAD massing — all at the same fidelity, and modelling whatever part would kill the idea if it did not work.

Card 4046.1.11concept
Question

What are design ideas compared against?

Answer

The design specification and user needs — never personal preference. Criteria in the rows, ideas in the columns, every cell scored.

Card 4056.1.11process
Question

In what order is a comparison matrix read?

Answer

Score every cell, remove anything that fails an essential criterion, then use the desirables to choose between the survivors, and finally check the survivor against the persona.

Card 4066.1.11concept
Question

Why must you never add the columns up?

Answer

Because several small desirables can then outvote a single essential — the exact decision the essential-desirable split exists to prevent.

Card 4076.1.11concept
Question

What does iterative analysis of ideas normally produce?

Answer

An improved idea rather than a winner: the comparison shows which part of each idea was doing the work, and the developed design takes the best parts of several.

Card 4086.1.12process
Question

What are the three parts of the development cycle?

Answer

Model — build the cheapest thing that answers the current question. Test — with real users, measuring something. Refine — change the design because of what happened. Then repeat.

Card 4096.1.12concept
Question

Why does fidelity rise across the loops?

Answer

Because the questions get harder. Reach can be answered with card at the right height; stability needs real weight and real materials.

Card 4106.1.12concept
Question

Why change one thing per loop?

Answer

So an improvement can be attributed to a known change. Two changes at once hide which one worked, and can hide one making things worse.

Card 4116.1.12concept
Question

When does development stop?

Answer

When every essential criterion has been measured and met — not at the deadline and not when the model looks finished. Criteria not yet met are recorded honestly.

Card 4126.1.13concept
Question

What are models and prototypes built for at this stage?

Answer

To generate performance data when tested with end-users — not to show what the product will look like.

Card 4136.1.13process
Question

How is a model's fidelity chosen?

Answer

From the question being asked. Card at the right height answers reach; a real pivot answers grip; real materials answer stability and mass.

Card 4146.1.13process
Question

How should a user test be set up?

Answer

Decide the measurement before the users arrive, give a task rather than an opinion prompt, do not help or explain, and record exactly the quantity the specification criterion names.

Card 4156.1.13concept
Question

Why state what a model could not test?

Answer

Because a printed part is weak across its layers and a card model has no weight. An evaluation that claims more than the model could show is worth less than one that names its limits.

Card 4166.1.14definition
Question

What does a complete manufacturing drawing set contain?

Answer

Dimensioned orthographic views of every part, dimensions from a datum, a stated scale, detail views of joints at a larger scale, and an exploded assembly with numbered parts and a parts list.

Card 4176.1.14concept
Question

Why dimension from a datum?

Answer

Chained dimensions accumulate error along the chain; from a single datum each error stays independent.

Card 4186.1.14concept
Question

What is the completeness test for a drawing set?

Answer

Could somebody who has never seen the prototype build it from these sheets alone, without asking a question? Anything missing becomes a decision somebody else makes for you.

Card 4196.1.14concept
Question

Why is a render not a manufacturing drawing?

Answer

It carries appearance and proportion but no dimensions, scale, sections, materials or parts list — nothing can be cut or ordered from it. Its job is presenting the solution.

Card 4206.1.15process
Question

What three questions does a presentation of a solution answer?

Answer

Why does this need to exist, what does it do, and how do you know it works — in that order.

Card 4216.1.15concept
Question

What makes a virtual representation worth including?

Answer

It makes a point faster than a sentence could: the feature shown in use, a ghosted view of something hidden, or a section proving a claim such as cleanability.

Card 4226.1.15concept
Question

Why include a criterion that was not met?

Answer

Because measuring the miss and naming the next step reads as control of the project, while dropping the line reads as not having tested — and the gap is easy to see.

Card 4236.1.15process
Question

How should a presentation end?

Answer

On the design intention, in the words of the problem statement — the stated need, now met — and, for a specific audience, what it changes for them.

Card 4246.1.2comparison
Question

Primary vs secondary research?

Answer

Primary is first-hand data you collected for this project. Secondary is data collected and published by a third party for their own purposes.

Card 4256.1.2comparison
Question

Qualitative vs quantitative data?

Answer

Qualitative describes — reasons, feelings, behaviour, the users' own words. Quantitative counts — times, frequencies, dimensions, percentages.

Card 4266.1.2example
Question

Give an example of primary quantitative data.

Answer

Your own timings, tallies or measurements: for example how many seconds a nurse spends repositioning a table, recorded across twenty meals.

Card 4276.1.2concept
Question

Why is secondary research carried out first?

Answer

It is fast and free, it sets the standards and numbers you cannot measure, and it stops you spending limited primary hours on a question that is already answered.

Card 4286.1.3definition
Question

Name the seven primary research methods in B2.1.3.

Answer

User observations, interviews, surveys, questionnaires, focus groups, material testing and product analysis.

Card 4296.1.3concept
Question

What four outputs does primary data feed?

Answer

User requirements, design specification criteria, the persona, and suggestions for further development of a solution.

Card 4306.1.3process
Question

What makes a material test valid?

Answer

A stated condition rather than a vague quality — 200 wipes with a named disinfectant, not "is it durable" — plus identical samples, the same procedure each time, and a control.

Card 4316.1.3concept
Question

Why ask questionnaire items about behaviour rather than opinion?

Answer

Opinions tend to support whatever the designer already planned. A behaviour question produces a count that can contradict you, which is the only kind worth the hours.

Card 4326.1.4definition
Question

Name the four secondary research sources in B2.1.4.

Answer

Internet-based research, government data and statistics, university research, and a literature search.

Card 4336.1.4concept
Question

What is secondary research FOR?

Answer

To support or validate primary research: it supplies population data and standards you cannot measure, and it shows whether your own finding is normal or unusual.

Card 4346.1.4process
Question

What four questions do you ask of any source?

Answer

Who wrote it and what do they gain? When was it produced? Where did their numbers come from, and from how many people? Who checked it before publication?

Card 4356.1.4concept
Question

Why is an uncited source worth nothing in an evaluation?

Answer

Nobody can check who produced it or how, so the figure cannot be defended. Citing also exposes the case where several of your sources are repeating one original.

Card 4366.1.5concept
Question

What does the empathize stage actually produce?

Answer

Findings about users' experience, motivations and interactions — written up as a persona for each user group, plus a journey with pain points.

Card 4376.1.5concept
Question

Why is a workaround strong evidence?

Answer

It is a problem the user found serious enough to solve themselves, so it shows both the problem and the kind of solution that is acceptable to them.

Card 4386.1.5process
Question

How do you handle conflicting user groups?

Answer

Name the groups, choose a primary and say why, then accommodate the others where it costs the primary nothing — resolving the conflict with a feature rather than averaging it.

Card 4396.1.5concept
Question

Why do motivations matter as well as needs?

Answer

They explain behaviour that otherwise looks irrational. A patient unwilling to be a nuisance will not press a call button, which rules out solutions that depend on asking for help.

Card 4406.1.6definition
Question

What is a user journey?

Answer

The whole experience of carrying out a task, drawn as a storyboard of frames in order — starting before the user touches the product and ending after they leave it.

Card 4416.1.6concept
Question

What is an experience line for?

Answer

Marking how the task is going at each frame, so the troughs become visible. A trough you can point at is much harder to argue with than a sentence.

Card 4426.1.6definition
Question

What is a pain point?

Answer

A frame where the journey goes wrong — the user hesitates, does extra work, feels unsafe or gives up. Each one must be stated as an observed action and effect.

Card 4436.1.6process
Question

What must every pain point be turned into?

Answer

A design opportunity: something specific enough to sketch and then test. A storyboard with troughs and no opportunities has diagnosed a problem and left it there.

Card 4446.1.7definition
Question

What are the three lenses of product analysis?

Answer

Function — what it is for and what each part contributes. Performance — how well it does it, in numbers. Features — what it has, who each one serves, and which are never used.

Card 4456.1.7concept
Question

Why is the performance lens the important one?

Answer

It is the only one that produces baseline numbers. Without them, "better than the existing product" cannot be claimed or tested.

Card 4466.1.7concept
Question

What does an unused feature tell a designer?

Answer

Either it is not needed — so it can go, freeing cost and weight — or it is not understood, which is a usability failure. Both are findings.

Card 4476.1.7process
Question

How do you use product analysis to inspire rather than copy?

Answer

State the problem abstractly, find any product that solves it, and borrow the principle rather than the shape — then name the constraint that stops you copying it outright.

Card 4486.1.8definition
Question

What three clauses make a problem statement?

Answer

WHO has the problem (a recruitable group), what they NEED A WAY TO do (an outcome, never a product), and BECAUSE — the research insight with its evidence.

Card 4496.1.8concept
Question

Why must a problem statement avoid naming a solution?

Answer

Because every idea generated afterwards becomes a variation of that one solution, so ideation has been decided before any analysis happened.

Card 4506.1.8process
Question

How do you test your own problem statement?

Answer

Could someone else recruit your users from it? Does it name an outcome rather than a product? Is the BECAUSE something you found out? Would three very different ideas all satisfy it?

Card 4516.1.8concept
Question

What is the problem statement used for at the END of a project?

Answer

It is what the final evaluation is judged against — whether the stated need is now met. A statement too vague to answer that was never specific enough.

Card 4526.1.9process
Question

What does every specification criterion need?

Answer

A finding behind it, a statement of what the solution must DO, a number or condition, a test, and a band — essential or desirable.

Card 4536.1.9comparison
Question

Essential vs desirable criteria?

Answer

Essential: the solution fails without it, so it filters ideas out. Desirable: a real improvement taken if it costs nothing else, used to break ties between ideas that all pass.

Card 4546.1.9concept
Question

Why must a criterion state behaviour, not a material?

Answer

"Made from aluminium" writes a solution into the specification and rules out better ones. The criterion is the behaviour aluminium was wanted for.

Card 4556.1.9concept
Question

Where is a specification used after it is written?

Answer

To compare ideas against each other, to decide when development is finished, and to structure the final evaluation — which is why a vague one costs marks three stages later.

Card 4566.2.1comparison
Question

Isometric vs orthographic — what is each for?

Answer

Isometric shows the whole object in three dimensions to communicate a concept. Orthographic gives front, plan and side in true size so a manufacturer can work to the dimensions.

Card 4576.2.1definition
Question

What do dashed and chain-dotted lines mean on an orthographic drawing?

Answer

Dashed is a hidden edge — real, but not visible from that direction. Chain-dotted is a centre line, marking the axis of a hole or cylinder.

Card 4586.2.1comparison
Question

First angle vs third angle projection?

Answer

Third angle places each view on the side you looked from; first angle places it on the opposite side. The symbol on the sheet says which, because reading it wrongly produces a mirror-image part.

Card 4596.2.1concept
Question

When is an exploded drawing the right choice?

Answer

When the question is about the ORDER of assembly — which part goes on first and which fixing goes where. An assembly drawing shows the fitted result but not the sequence.

Card 4606.2.2concept
Question

What does a physical prototype test that CAD cannot?

Answer

Anything the body judges: weight, reach, grip, balance, fatigue, and fit in a real space with real obstructions.

Card 4616.2.2definition
Question

Name the three considerations for a physical prototype.

Answer

Scale — full size wherever a body is involved. Shape — the form in the hand, weighted to the real mass. Space — whether it fits in the real place it must be used.

Card 4626.2.2comparison
Question

Aesthetic vs functional prototype?

Answer

An aesthetic prototype tests how it looks and feels and need not work. A functional prototype tests whether it does the job and may look like nothing. One prototype doing both usually does neither.

Card 4636.2.2concept
Question

Why weight a foam model?

Answer

Unweighted, it flatters every design — with no mass there is no wrist torque, so every grip shape feels comfortable and the test cannot tell them apart.

Card 4646.2.3comparison
Question

Surface, solid and virtual models — what does each know?

Answer

Surface knows only the skin. Solid knows the whole enclosed volume, so it can report mass and sections. Virtual knows geometry plus behaviour — motion, loads and materials.

Card 4656.2.3concept
Question

Why can a surface model not give a mass?

Answer

It has no inside — only a skin with no thickness — so there is nothing for a density to act on.

Card 4666.2.3concept
Question

What is the real advantage of parametric CAD?

Answer

The model is built from editable dimensions, so changing one updates every dependent feature. A variant costs minutes rather than a rebuild, which is what makes iterating affordable.

Card 4676.2.3concept
Question

What is the key limitation of CAD?

Answer

It cannot tell you what a product feels like to use — weight, balance, grip, fatigue or fit in a cluttered real space. Those need a weighted physical model.

Card 4686.2.4process
Question

What three inputs does an FEA need?

Answer

A material, so stiffness and strength are known; the loads — how much, where and in what direction; and the constraints saying which faces are held still.

Card 4696.2.4concept
Question

Does red on an FEA output mean failure?

Answer

No. Red is the highest stress in that simulation. Failure depends on whether the peak exceeds the yield strength of the material, which the numbered scale tells you.

Card 4706.2.4concept
Question

Why does stress concentrate at a sharp internal corner?

Answer

The load has to change direction through a small area. A generous fillet radius lets the stress flow round gradually, which is usually the cheapest fix available.

Card 4716.2.4concept
Question

What does FEA not establish?

Answer

Anything outside the case described: being dropped, loaded off-centre, corroded, or fatigued over many cycles. It also assumes a perfect material, which a printed part is not.

Card 4726.2.5process
Question

Name the five checks that make a CAD model printable.

Answer

Watertight solid, wall thickness against the nozzle or beam width, orientation, overhangs and reachable supports, and designed clearances at mating faces.

Card 4736.2.5concept
Question

Why does orientation come first?

Answer

It fixes which faces print well, which surfaces overhang and need support, and the direction the part is weak in — so every other decision depends on it.

Card 4746.2.5formula
Question

What clearance do mating printed parts need?

Answer

Typically 0.2 to 0.4 mm per mating face. Modelled at the exact nominal size, printed parts come off the bed fused together.

Card 4756.2.5concept
Question

Why is surviving a test on a printed part weak evidence?

Answer

A printed part is not the production part: FDM is far weaker across its layers than a moulded part is in any direction, and SLA embrittles in sunlight.

Card 4766.2.6concept
Question

Why test users and clients separately?

Answer

They answer different questions — users about the body and the task, clients about budget, installation and what the organisation owns — and in one room the client talks while the users agree.

Card 4776.2.6process
Question

How do you get data rather than politeness from a prototype test?

Answer

Decide the measurement before the session, give a task rather than an opinion prompt, say nothing and do not help, record behaviour as well as words, and ask the open question only at the end.

Card 4786.2.6process
Question

How does a comment become a design change?

Answer

Pair it with what was observed, work out what it means about the design, then decide the change — and retest with the same task, users and measurement.

Card 4796.2.6concept
Question

When is "no change" the right response to feedback?

Answer

When the behaviour does not support the words: three users calling a tool heavy while nobody slows down is worth recording and watching, not redesigning for.

Card 4807.1.1process
Question

Where does material selection start?

Answer

At the requirement, not the material. Each requirement names a property with a number, which a candidate either meets or does not.

Card 4817.1.1concept
Question

How are essential properties used in selection?

Answer

As a filter: a candidate failing one is out however well it scores elsewhere. Mass, cost, availability and aesthetics then rank whatever survives.

Card 4827.1.1comparison
Question

Strength or stiffness — which fixes a flexing seat?

Answer

Stiffness. Strength is the load before it breaks; stiffness is how little it bends before then. Section depth and shape affect stiffness at least as much as the material does.

Card 4837.1.1concept
Question

What must an answer contain beyond the material name?

Answer

The requirement, the property it demands, and the consequence for the user. A material name on its own earns nothing.

Card 4847.1.2definition
Question

Name the three aesthetic characteristics in B3.1.2.

Answer

Texture, form and colour — each enhanced by a finishing technique after the material has been chosen on its properties.

Card 4857.1.2example
Question

Give a functional reason for a texture.

Answer

Grip under a wet hand, hiding fingerprints, or preventing dirt being trapped — and it tells a user where to hold something with no instruction.

Card 4867.1.2comparison
Question

Why anodise rather than paint an aluminium frame?

Answer

Anodising converts the surface of the metal itself so there is no coating to chip. Paint sits on top, and once chipped in a wet environment corrosion starts under its edge.

Card 4877.1.2comparison
Question

Why pigment a polymer rather than paint it?

Answer

The colour goes right through, so a scratch shows the same colour beneath instead of a different substrate — the difference between looking worn and looking damaged.

Card 4887.1.3concept
Question

What does cost really mean in material selection?

Answer

Cost per part rather than per kilogram, including processing, waste and finishing — and over the whole product life, since a coating renewed twice is bought three times.

Card 4897.1.3concept
Question

What does availability really mean?

Answer

Available in the section and grade required, within the lead time, at a usable order quantity, and ideally from a second source so one supplier cannot stop production.

Card 4907.1.3concept
Question

Why is product life part of sustainability?

Answer

A product lasting fifteen years in a slightly worse material beats one lasting four in a better one, because the second is made and transported nearly four times over.

Card 4917.1.3process
Question

How is a conflict between the three factors resolved?

Answer

Essentials first — cost never buys back a failed property. Then whole-life cost, then what is genuinely available. Finally, state the trade-off you accepted and why.

Card 4927.1.4process
Question

What are the four links in a justified material choice?

Answer

The requirement from the specification, the property it demands, the evidence for that property, and the trade-off accepted. Missing the evidence link makes it a preference.

Card 4937.1.4comparison
Question

Primary vs secondary evidence for a material choice?

Answer

Secondary is published — property tables, standards, corrosion charts, supplier data sheets. Primary is your own testing on this material in this environment.

Card 4947.1.4concept
Question

Why corroborate a supplier data sheet?

Answer

The supplier gains if you believe it and nobody independent checked it. It is evidence of what the material is offered as; a second source makes it a number you can defend.

Card 4957.1.4concept
Question

Why must a justification name a trade-off?

Answer

Every choice gives something up. An answer listing only advantages reads as advocacy; naming the cost and arguing it was worth paying reads as judgement.

Card 4967.2.1concept
Question

How do you model a product as a structure?

Answer

Simplify it to members and joints, add the real loads, follow each load to the ground, name what each member does, and say where it would fail first.

Card 4977.2.1concept
Question

Which strengthening gives most for the least material?

Answer

Triangulation for a mechanism; depth for bending, since stiffness rises with the cube of depth; a shorter span for deflection, which falls with the fourth power of span.

Card 4987.2.1concept
Question

Why is a stronger material rarely the fix for sagging?

Answer

Strength and stiffness are different properties, and a stronger grade usually has almost the same stiffness. Geometry changes deflection enormously; material hardly at all.

Card 4997.2.1concept
Question

Where does a product usually fail first?

Answer

At a joint, a fixing, or the most slender compression member — rarely in the middle of a solid part.

Card 5007.2.2formula
Question

State the three formulae for stiffness.

Answer

σ = F ÷ A using the original area; ε = ΔL ÷ L using the original length; E = σ ÷ ε taken on the straight part of the graph.

Card 5017.2.2concept
Question

Why does strain have no units?

Answer

It is a length divided by a length, so the units cancel. A 200 mm bar stretched 0.4 mm has a strain of 0.002.

Card 5027.2.2concept
Question

Where on a stress-strain graph is Young's modulus taken?

Answer

From the straight part only, before the yield point. Past yield the line curves and a gradient taken there is not the modulus.

Card 5037.2.2example
Question

Give four typical values of Young's modulus.

Answer

Steel about 200 GPa, aluminium about 70 GPa, timber 10 to 15 GPa, polymers 1 to 3 GPa.

Card 5047.2.3definition
Question

Name the four causes of structural failure.

Answer

Overloading, material choice, size and shape — usually more than one at once, and size and shape are the cheapest to fix.

Card 5057.2.3concept
Question

Why do cracks start at sharp corners?

Answer

Stress concentrates there, and the sharper the corner the higher the local stress. A fillet radius spreads it, which makes a radius a structural feature.

Card 5067.2.3concept
Question

What does red on an FEA plot mean?

Answer

The highest stress in that model, not necessarily a failure. Compare the value on the scale with the material's yield strength before concluding anything.

Card 5077.2.3concept
Question

Why can an FEA result be confidently wrong?

Answer

The loads, constraints and material data were all assumed. Analyse the wrong load case and the plot is precise, colourful and useless.

Card 5087.2.4definition
Question

What are the two conditions for equilibrium?

Answer

The forces balance — up equals down — and the moments about any point balance. Both must hold.

Card 5097.2.4concept
Question

How do you find an unequal pair of reactions?

Answer

Take moments about one support so its reaction drops out, solve for the other, then use up-equals-down to find the first.

Card 5107.2.4definition
Question

How does a force diagram show tension and compression?

Answer

Arrows pointing away from each other along a member mean tension; arrows pointing towards each other mean compression.

Card 5117.2.4concept
Question

What must be checked on a compression member?

Answer

Buckling, not just crushing. A slender member goes unstable sideways well below its crushing strength, and effective length decides it.

Card 5127.2.5formula
Question

State the safety factor formula both ways round.

Answer

SF = ultimate ÷ allowable. Rearranged: allowable = ultimate ÷ SF, and required ultimate = allowable × SF.

Card 5137.2.5definition
Question

What is the maximum intended load?

Answer

The heaviest plausible user, plus anything carried, plus the dynamic peak from jumping or swinging, plus realistic misuse — never the average user.

Card 5147.2.5concept
Question

How is a section sized from a safety factor?

Answer

Required ultimate load = working load × SF. Required area = that load ÷ the material's ultimate stress. Then round up to a standard stocked size.

Card 5157.2.5concept
Question

Why is a very large safety factor a poor answer?

Answer

It costs material, mass, money and embodied impact, can make the product worse to use, and can hide sloppy analysis. Reducing uncertainty by testing is often better.

Card 5167.3.1formula
Question

How is mechanical advantage found on each mechanism?

Answer

Lever: effort arm ÷ load arm. Gears: driven teeth ÷ driver teeth. Belt: driven diameter ÷ driver diameter. Pulley block: the number of rope falls supporting the moving block.

Card 5177.3.1concept
Question

What happens when mechanism stages are put in series?

Answer

The ratios multiply. Stages of 15 and 6 give an overall MA of 90, not 21.

Card 5187.3.1example
Question

When is an MA below 1 deliberate?

Answer

When speed or reach matters more than force — tweezers, a fishing rod, a broom, the human forearm.

Card 5197.3.1concept
Question

Why is the delivered MA always below the calculated one?

Answer

The calculation is pure geometry; friction at pivots, bearings and gear teeth takes a share of the effort before it reaches the load.

Card 5207.3.2definition
Question

Define velocity ratio.

Answer

The distance the effort moves ÷ the distance the load moves, or input speed ÷ output speed for a rotating drive. It comes from geometry alone.

Card 5217.3.2concept
Question

How do you find the speed in a compound gear train?

Answer

One mesh at a time. Gears sharing a shaft turn at the same speed, so each stage output is the next stage input. The overall ratio is the stage ratios multiplied.

Card 5227.3.2concept
Question

What does an idler gear do to the ratio?

Answer

Nothing — its tooth count cancels. It reverses the output direction and bridges a gap; the ratio is set by the first and last gears only.

Card 5237.3.2concept
Question

What is the difference between VR and MA?

Answer

VR is a ratio of distances or speeds, fixed by geometry. MA is a ratio of forces, reduced by friction. In a perfect machine they would be equal.

Card 5247.3.3formula
Question

State the efficiency formula.

Answer

Efficiency = MA ÷ VR × 100%, or useful energy out ÷ energy in. VR is what the geometry promised; MA is what was delivered.

Card 5257.3.3concept
Question

Why is a worm drive much less efficient than gears?

Answer

Gear teeth roll against each other; a worm thread slides across the wheel teeth, and sliding friction is far larger. A worm can be at 50% where a spur pair is at 97%.

Card 5267.3.3concept
Question

What happens to efficiency along a chain of mechanisms?

Answer

It multiplies. Three stages at 95% deliver about 86%, so removing a stage is often worth more than improving two.

Card 5277.3.3example
Question

When is low efficiency deliberate?

Answer

In a screw jack and a worm hoist, where friction stops the load running back when the operator lets go. Making them efficient would need a separate brake.

Card 5287.3.4concept
Question

How do you design a gear train to a required ratio?

Answer

Input speed ÷ required output gives the overall ratio; split it into stages of about 5:1 or less; choose tooth counts that multiply to it; then check direction and physical size.

Card 5297.3.4concept
Question

Why split a large ratio into stages?

Answer

A single 30:1 pair needs a gear thirty times the driver's diameter. Two stages of 5.5:1 multiply to the same ratio inside a hand-sized housing.

Card 5307.3.4concept
Question

How do you keep the output turning the same way as the input?

Answer

Use an even number of external meshes, or add an idler. The idler restores the direction and leaves the ratio unchanged.

Card 5317.3.4concept
Question

Why avoid an exact whole-number gear ratio?

Answer

The same pair of teeth then meet on every revolution, so any imperfection wears a pattern into that pair. A ratio like 5.5:1 spreads the contact.

Card 5327.3.5formula
Question

How is the lift of a cam found?

Answer

Largest radius minus smallest radius. That is how far the follower rises, and it sets the stroke of whatever the follower drives.

Card 5337.3.5definition
Question

What is a dwell and why does it matter?

Answer

A stretch of constant radius where the follower holds still while the shaft turns. It is how a valve stays open for part of a cycle and how a feed waits for a needle to clear.

Card 5347.3.5concept
Question

How is a cam designed?

Answer

Backwards: draw the displacement graph of follower height against shaft angle, then wrap it round the shaft so each height becomes a radius at that angle.

Card 5357.3.5concept
Question

Why does the follower type matter?

Answer

A knife edge traces fine detail and wears fast; a roller wears well and is usual; a flat follower cannot enter a concave curve, so the profile must suit it.

Card 5367.3.6formula
Question

State the moment equation for a lever.

Answer

Effort × effort arm = load × load arm, with both arms measured from the fulcrum.

Card 5377.3.6concept
Question

How do you check a lever calculation is the right way round?

Answer

A longer effort arm must give a smaller effort. On a first- or second-class lever the effort should be less than the load.

Card 5387.3.6concept
Question

Why is moving a wheelbarrow axle worth more than longer handles?

Answer

It shortens the load arm and lengthens the effort arm at the same time, so the ratio improves twice over.

Card 5397.3.6concept
Question

What bounds the mechanical advantage of a hand tool?

Answer

The user. A large MA needs a long effort arm and therefore a long hand movement, and handles that must open beyond an arm's reach are useless.

Card 5407.4.1concept
Question

What five things should you look for when analysing a board?

Answer

The power supply, the input devices, any signal conditioning, the processing stage, and the output drivers — plus whether anything measures the output.

Card 5417.4.1concept
Question

How do you recognise the processing stage?

Answer

The largest integrated circuit, usually with a crystal beside it and a programming header nearby. Everything else feeds it or is driven by it.

Card 5427.4.1concept
Question

Why do track widths matter?

Answer

Thin tracks carry signals and thick tracks carry power, so the widest tracks run from the supply to the output devices.

Card 5437.4.1concept
Question

What turns a component list into an analysis?

Answer

Saying what each part contributes and which stage it belongs to, and finishing with whether anything measures the output.

Card 5447.4.10definition
Question

What is a servo, and when is one used?

Answer

A motor, gearbox, position sensor and control circuit in one unit that moves to a commanded angle and holds it. Use one wherever a precise position matters.

Card 5457.4.10concept
Question

When is an LCD the right output?

Answer

When the user needs specific information — a temperature, a countdown, a fault code. A light can say something is wrong and never what.

Card 5467.4.10concept
Question

Why use a relay rather than a transistor?

Answer

It carries far larger currents and keeps the two circuits electrically separate, which is what lets a 5 V controller switch a 230 V load safely.

Card 5477.4.10concept
Question

What must be checked before connecting any output device?

Answer

The current. A chip pin supplies a few tens of milliamps — enough for an LED with a resistor and nothing else.

Card 5487.4.11concept
Question

Compare Bluetooth, Wi-Fi and 5G on range and power.

Answer

Bluetooth about 10 m at very low power; Wi-Fi tens of metres at moderate to high power; 5G kilometres at high power. Reaching further always costs energy.

Card 5497.4.11definition
Question

What does each protocol require to work?

Answer

Bluetooth needs only the other device. Wi-Fi needs a router and a network. Cellular needs a network operator, a subscription and a SIM.

Card 5507.4.11concept
Question

Which three questions choose a protocol?

Answer

Is it battery-powered and must it last? Is it mains-powered inside a building with a network? Does it move, or is there no local network to join?

Card 5517.4.11concept
Question

What is the design rule for a connected product?

Answer

Keep the core function working without the network — a doorbell should still ring from its button if the server goes away.

Card 5527.4.2concept
Question

How is each multimeter range connected?

Answer

Voltage across the component with the circuit running; current in line with the circuit broken; resistance with the power off and one end disconnected.

Card 5537.4.2concept
Question

Why is an ammeter dangerous across a supply?

Answer

It has a very low resistance, so it becomes a short circuit. That is why the current socket is separate and fused on almost every meter.

Card 5547.4.2concept
Question

What can an oscilloscope show that a multimeter cannot?

Answer

Frequency, waveform shape, pulse width and duty cycle, and short glitches. A steady 2.5 V and a 0-5 V square wave read identically on a meter.

Card 5557.4.2concept
Question

How do you read a value from an oscilloscope?

Answer

Count divisions and multiply by the setting: four divisions at 2 V/div is 8 V; a cycle across five divisions at 1 ms/div is 5 ms, which is 200 Hz.

Card 5567.4.3formula
Question

State both equations and their rearrangements.

Answer

V = I × R, so I = V ÷ R and R = V ÷ I. P = V × I, so V = P ÷ I and I = P ÷ V.

Card 5577.4.3concept
Question

What single step prevents most calculation errors?

Answer

Converting to base units before substituting — milliamps into amps, kilohms into ohms.

Card 5587.4.3concept
Question

How is battery life calculated?

Answer

Total charge used per day in mAh, then divide the cell rating by it. A 2,000 mAh cell supplies 20 mA for 100 hours.

Card 5597.4.3concept
Question

Why calculate the power in a resistor?

Answer

It decides the physical size of the part. A quarter-watt resistor dissipating half a watt runs hot, drifts in value and eventually fails.

Card 5607.4.4formula
Question

State the four series and parallel rules.

Answer

Resistors: R = R₁ + R₂ in series, 1/R = 1/R₁ + 1/R₂ in parallel. Capacitors: C = C₁ + C₂ in parallel, 1/C = 1/C₁ + 1/C₂ in series.

Card 5617.4.4concept
Question

What is the check for a parallel resistance?

Answer

It must be smaller than the smallest resistor in the combination. An answer larger than both means the wrong rule was used.

Card 5627.4.4formula
Question

State the voltage divider equation.

Answer

V_out = V_supply × R₂ ÷ (R₁ + R₂), with R₂ the lower resistor. 9 V across 10 kΩ and 5 kΩ gives 3 V.

Card 5637.4.4concept
Question

Why are divider resistors usually tens of kilohms?

Answer

Much smaller wastes current and heats the board; much larger makes the junction a high impedance that the next stage loads and that picks up interference.

Card 5647.4.5definition
Question

Name the four flow-diagram symbols.

Answer

A rounded box for start and stop, a parallelogram for input and output, a rectangle for a process, and a diamond for a decision.

Card 5657.4.5concept
Question

How many outputs may a decision have?

Answer

Exactly two, both labelled YES and NO. Three outcomes need two diamonds in sequence, not three lines out of one.

Card 5667.4.5concept
Question

Why must a control program loop back?

Answer

Otherwise it reads its sensor once and stops, leaving the output in whatever state it was in. The loop is what makes it monitoring.

Card 5677.4.5definition
Question

What is a dead band and how is it drawn?

Answer

A gap between the switch-on and switch-off thresholds, drawn as two decision diamonds with different values — 25 °C to open and 22 °C to close.

Card 5687.4.6concept
Question

What should be drawn first on a circuit diagram?

Answer

The supply rails — positive at the top, 0 V at the bottom. Every branch then hangs between them, input on the left and output on the right.

Card 5697.4.6definition
Question

What does a dot at a wire crossing mean?

Answer

The wires are connected. Crossing without a dot means no connection.

Card 5707.4.6concept
Question

Why must a transistor have a base resistor?

Answer

Without it the base takes whatever current the previous stage can supply, risking the transistor and stopping a divider working as a divider.

Card 5717.4.6concept
Question

How is a relay drawn, and why?

Answer

Coil in the low-voltage circuit, contacts as a separate switch in the load circuit, joined only by a dashed line — which shows the two circuits are isolated.

Card 5727.4.7definition
Question

Name four sensors from the guide and what they measure.

Answer

Accelerometer — motion and orientation. Ultrasonic — distance by echo timing. Photoresistor — light. Hygrometer — humidity and air temperature.

Card 5737.4.7example
Question

Why does an ultrasonic sensor suit a parking aid?

Answer

It measures distance without contact, works in the dark, and is unaffected by the colour of the obstacle.

Card 5747.4.7concept
Question

What four things must be settled after choosing a sensor?

Answer

Whether its output is analogue or digital, whether it needs a divider, whether it needs amplifying, and exactly where it physically sits.

Card 5757.4.7concept
Question

Why does sensor placement matter so much?

Answer

A sensor in the wrong place reads the wrong thing perfectly. A thermostat above a radiator switches the heating off while the room is cold.

Card 5767.4.8definition
Question

What does a decoupling capacitor do?

Answer

A 100 nF capacitor beside the supply pins supplies the brief surge when an output switches, so the rail does not dip and reset the chip.

Card 5777.4.8concept
Question

Why does a switch need a pull-up resistor?

Answer

A switch alone connects the pin to 0 V when pressed and to nothing when released. The pull-up gives it a defined level the rest of the time.

Card 5787.4.8definition
Question

What is debouncing?

Answer

Reading a mechanical switch twice a few milliseconds apart, because it bounces on contact and one press would otherwise look like several.

Card 5797.4.8concept
Question

Why give a motor its own supply rail?

Answer

A motor draws several times its running current at start-up. Sharing a rail with the chip drags the supply down and resets it as the motor switches on.

Card 5807.4.9formula
Question

How many rows does a truth table need?

Answer

Two to the power of the number of inputs: four for two inputs, eight for three, sixteen for four.

Card 5817.4.9definition
Question

What is the difference between combinational and sequential logic?

Answer

Combinational output depends only on the inputs now. Sequential output also depends on the previous state, so it needs a latch, flip-flop or counter.

Card 5827.4.9example
Question

Convert 1011 to decimal.

Answer

Eight plus zero plus two plus one is eleven. Each place is twice the one to its right: 8, 4, 2, 1.

Card 5837.4.9concept
Question

When does a product need sequential logic?

Answer

When it must remember something — a latching alarm that stays on after the intruder has gone, a counter, or a response that depends on what happened before.

Card 5848.1.1definition
Question

Name the six production systems.

Answer

Craft, mechanised, automated, assembly line, hybrid, and computer integrated manufacturing — in order from person to machine.

Card 5858.1.1definition
Question

What is the difference between mechanised and automated?

Answer

In a mechanised system a person operates the machine for every part. In an automated one the machine runs itself and a person supervises.

Card 5868.1.1concept
Question

How do you identify a production system from a product?

Answer

Ask how many are made, how identical they are, and how much judgement each needs. Many identical units with no judgement means an assembly line.

Card 5878.1.1concept
Question

Why is the answer usually hybrid?

Answer

Real products have repetitive stages and judgement stages. Machines take the repetition; people take inspection, awkward assembly and final set-up.

Card 5888.1.2concept
Question

What does automation buy and cost?

Answer

It buys consistent quality, continuous running and a collapsing labour cost per part. It costs high capital, slow expensive changes, and bad parts made in bulk before a fault is noticed.

Card 5898.1.2concept
Question

Give two disadvantages of an assembly line.

Answer

Repetitive demotivating work, and the whole line stopping if any one station does. It is also inflexible once laid out.

Card 5908.1.2concept
Question

Why is a hybrid system so common?

Answer

Machines take the repetitive work and people take the judgement, so it copes with variation full automation cannot. The cost is two systems to balance.

Card 5918.1.2definition
Question

What does CIM add beyond automation?

Answer

It links design, production, stock and quality into one system, so a design change flows straight to the machines and every part is traceable — and the plant depends entirely on that software.

Card 5928.1.3definition
Question

Name the five scales of production.

Answer

One-off, batch, mass, mass customisation and continuous.

Card 5938.1.3concept
Question

Why does the cost-per-part curve flatten?

Answer

Tooling is a fixed cost divided by the number of parts. A £20,000 tool adds £2,000 to each of ten parts and 2p to each of a million.

Card 5948.1.3concept
Question

What is the hidden cost of batch production?

Answer

The set-up between batches: tools changed, machines reset, first parts scrapped. Fifty made ten times costs far more per unit than 500 made once.

Card 5958.1.3concept
Question

Why does continuous production never stop?

Answer

Restarting a float glass line or a chemical plant costs more than running it, because the process must be brought back to temperature and the first output is scrap.

Card 5968.1.4definition
Question

Name the six factors influencing a manufacturing technique.

Answer

The type of part, the material, the scale of production, the production system available, cost constraints, and environmental considerations.

Card 5978.1.4concept
Question

Which factor decides most often?

Answer

Scale, because it decides whether the tooling can be paid for — though a shape or a material the process cannot handle rules it out whatever the volume.

Card 5988.1.4concept
Question

How is a conflict between scale and cost resolved?

Answer

Start with a cheaper process at lower volume, prove the market, then tool up — and write down the volume that triggers the change.

Card 5998.1.4concept
Question

How does the production system influence the choice?

Answer

A factory uses what it has and what its people know, so it may machine a part a moulder would mould, or buy the moulded part in.

Card 6008.1.5concept
Question

What four things do you record for every part?

Answer

Its material, the process that made it, how it joins to the next part, and why each was chosen.

Card 6018.1.5concept
Question

Why does the parts count matter?

Answer

It is the best single predictor of assembly time and cost. Fewer parts means fewer stations, less stock, fewer mistakes and usually lower impact.

Card 6028.1.5definition
Question

What is line balancing?

Answer

Grouping work so each station takes about the same time. One station at 90 seconds among others at 30 sets the whole line to 90 seconds per unit.

Card 6038.1.5concept
Question

Where should a test be placed?

Answer

Where the fault is cheapest to fix. Testing a board before it is sealed inside an enclosure costs minutes; afterwards it costs the whole product.

Card 6048.1.6concept
Question

Name four features injection moulding forces onto a design.

Answer

Draft angles so the part releases, uniform wall thickness so it cools without sinking, radii instead of sharp internal corners, and no undercuts.

Card 6058.1.6definition
Question

What is a split line and why does it matter?

Answer

The line where the two halves of the tool meet, which cannot be avoided. A designer chooses where it runs so it looks deliberate rather than like a fault.

Card 6068.1.6concept
Question

How does an assembly line shape a product?

Answer

Parts are designed so they fit only one way round and the product assembles from one direction — which is why so many products have all their screws on one face.

Card 6078.1.6concept
Question

Why do product families share a colour palette?

Answer

Colour changes mean a machine changeover and wasted material, so colours are run in batches from a limited range.

Card 6089.1.1definition
Question

What three duties does a designer hold?

Answer

To the client who pays, to the community that lives with the product, and to the environment that supplies and absorbs it. Almost every decision reaches all three.

Card 6099.1.1concept
Question

Why judge an impact over the whole life?

Answer

Because a per-unit improvement can be an overall loss. A bottle using 18% less plastic but replaced twice as often uses more material across a year.

Card 6109.1.1example
Question

How does an assembly decision become an environmental decision?

Answer

Welding an earcup shut is chosen for cost and thinness, and it decides that any fault scraps the whole product. Most environmental damage is a side effect of a decision about something else.

Card 6119.1.1process
Question

What does responsibility look like as a process?

Answer

Four questions asked before a decision is fixed: who else lives with this, for how long, what would change it, and can I say why.

Card 6129.1.2concept
Question

What does a safety standard convert a duty into?

Answer

A hazard, a test and a limit — so the same product either passes or does not, and two people can agree about the result.

Card 6139.1.2process
Question

Name the safety hierarchy.

Answer

Design the hazard out; if it must exist, guard or interlock it; warn only when neither is possible. Relying on the user is never a safety measure.

Card 6149.1.2concept
Question

Why is a standard called accumulated knowledge?

Answer

Every clause exists because something went wrong somewhere, usually to somebody. No individual designer could discover all of those hazards alone.

Card 6159.1.2concept
Question

What does conformity to a standard NOT establish?

Answer

That the product is safe for your users in your context. A standard written for adults says nothing about a nursery, and one tested dry says nothing about wet hands.

Card 6169.1.3definition
Question

Name the five kinds of obsolescence.

Answer

Planned, functional, technological, style and social. What separates them is what actually ended the product.

Card 6179.1.3comparison
Question

Planned or functional obsolescence?

Answer

Functional means it genuinely broke and cannot economically be repaired. Planned means the useful life was deliberately limited by a design decision.

Card 6189.1.3definition
Question

What is the triple bottom line?

Answer

Measuring a product against people, profit and planet rather than profit alone. Obsolescence is where the three conflict most sharply.

Card 6199.1.3concept
Question

Give the commercial argument for designing against obsolescence.

Answer

A long-lived product builds the reputation the next one is sold on, avoids total warranty replacements, and avoids legal exposure as repairability rules spread.

Card 6209.2.1definition
Question

What is inclusive design?

Answer

Designing one product that works for as many people as possible regardless of age or ability, without a separate special version — covering physical, sensory and cognitive differences.

Card 6219.2.1concept
Question

What question replaces "is this inclusive?"

Answer

"Who does this exclude, and what would let them in?" It produces a specific barrier and a specific design change instead of an opinion.

Card 6229.2.1concept
Question

Why must important feedback use two channels?

Answer

One channel always excludes somebody: a beep fails deaf users and noisy places, a colour change fails colour-blind users and bright sun. Sound plus sight covers both.

Card 6239.2.1concept
Question

Permanent, temporary and situational impairment?

Answer

One arm; a broken wrist for six weeks; holding a toddler. All three need one-handed use, and only the first appears in a disability statistic.

Card 6249.2.2definition
Question

What is the 50th percentile?

Answer

The middle value of one measurement across a population: half of people measure less and half more on that dimension. It says nothing about any other dimension.

Card 6259.2.2concept
Question

Why is designing for the average person a trap?

Answer

Nobody is at the 50th percentile in several dimensions at once, and combining a few such requirements leaves a band far narrower than half the population.

Card 6269.2.2concept
Question

When is the average a defensible choice?

Answer

Where comfort rather than access is at stake and adjustment is genuinely impossible — a fixed seat pitch, say. Even then, name who is disadvantaged and what alternative exists.

Card 6279.2.2process
Question

What should a designer do when full inclusion is impossible?

Answer

State who the product does not serve and why, bound the exclusion with real data, and provide an alternative where one exists — rather than claiming it suits everybody.

Card 6289.2.3definition
Question

What is a design-for-extremes strategy?

Answer

Setting each requirement from the user at the limit rather than the average: reach, force and readability from the least capable user, clearance and capacity from the largest.

Card 6299.2.3process
Question

How do you tell which extreme a requirement comes from?

Answer

Ask whether it lets somebody IN or lets something THROUGH. Access requirements come from the least capable user; space and capacity requirements from the largest.

Card 6309.2.3concept
Question

Give two advantages of designing for extremes.

Answer

Nobody is designed out, because the requirement is met across the whole range; and one product serves everybody, so there is no special version to design and stock, and no stigma.

Card 6319.2.3example
Question

Name products designed for an extreme that everybody uses.

Answer

Dropped kerbs, designed for wheelchairs and used by every pram and suitcase; lever door handles, an arthritis solution now standard; subtitles, for deaf viewers and watched by about a third of viewers.

Card 6329.3.1definition
Question

Name the four pleasures.

Answer

Physio — how it feels to the body. Socio — what it does between people. Psycho — how it feels to think with. Ideo — whether it matches what the user believes.

Card 6339.3.1concept
Question

What turns a pleasure claim into a mark?

Answer

A design decision behind it. "The dial is weighted and damped so it turns with resistance" is physio-pleasure; "it feels premium" is an adjective.

Card 6349.3.1concept
Question

Why does ideo-pleasure depend on the user?

Answer

It is agreement with the user's values, so a recycled material is a real pleasure to one buyer and irrelevant to another.

Card 6359.3.1concept
Question

Why may a product ignore one of the pleasures?

Answer

Not every product should chase all four. A smoke alarm has almost no socio-pleasure and should not try, and saying so shows the framework is being used.

Card 6369.3.2definition
Question

What are the three ACT stages and their qualities?

Answer

Attract — desirability. Converse — usability. Transact — usefulness. The user notices it, works out what it does, and gets what they came for.

Card 6379.3.2concept
Question

Why does the order matter?

Answer

Each stage is a filter. A product that fails to attract is never used however good it is, and one that attracts but cannot be understood is returned.

Card 6389.3.2concept
Question

Why is failing at attract the hardest failure to see?

Answer

Nobody reports not having picked a product up. The company sees poor sales with good reviews and often blames the marketing instead.

Card 6399.3.2concept
Question

How do ACT and the four pleasures fit together?

Answer

ACT is the sequence; the pleasures are what is felt at each stage. Physio and ideo dominate attract, psycho dominates converse, and usefulness decides transact.

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