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Topic 9.3Design Technology HL8 flashcards

Beyond usability

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Card 1 of 89.3.1
9.3.1
Question

Name the four pleasures.

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All Flashcards in Topic 9.3

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9.3.14 cards

Card 1definition
Question

Name the four pleasures.

Answer

Physio — how it feels to the body. Socio — what it does between people. Psycho — how it feels to think with. Ideo — whether it matches what the user believes.

Card 2concept
Question

What turns a pleasure claim into a mark?

Answer

A design decision behind it. "The dial is weighted and damped so it turns with resistance" is physio-pleasure; "it feels premium" is an adjective.

Card 3concept
Question

Why does ideo-pleasure depend on the user?

Answer

It is agreement with the user's values, so a recycled material is a real pleasure to one buyer and irrelevant to another.

Card 4concept
Question

Why may a product ignore one of the pleasures?

Answer

Not every product should chase all four. A smoke alarm has almost no socio-pleasure and should not try, and saying so shows the framework is being used.

9.3.24 cards

Card 5definition
Question

What are the three ACT stages and their qualities?

Answer

Attract — desirability. Converse — usability. Transact — usefulness. The user notices it, works out what it does, and gets what they came for.

Card 6concept
Question

Why does the order matter?

Answer

Each stage is a filter. A product that fails to attract is never used however good it is, and one that attracts but cannot be understood is returned.

Card 7concept
Question

Why is failing at attract the hardest failure to see?

Answer

Nobody reports not having picked a product up. The company sees poor sales with good reviews and often blames the marketing instead.

Card 8concept
Question

How do ACT and the four pleasures fit together?

Answer

ACT is the sequence; the pleasures are what is felt at each stage. Physio and ideo dominate attract, psycho dominates converse, and usefulness decides transact.

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