Back to Topic 5.1 — User-centred design
5.1.3Design Technology SL4 flashcards

Building a persona

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Card 1 of 45.1.3
5.1.3
Question

What is a persona?

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All 4 Flashcards — Building a persona

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Card 1definition

Question

What is a persona?

Answer

One specific, named, fictional person built entirely from real user research, standing in for a whole group of users so that design decisions are argued about a person rather than a category.

Card 2concept

Question

What five fields does a persona carry?

Answer

Who (name, age, situation), behaviour, environment, goal and frustration — each traced back to a research finding.

Card 3definition

Question

What makes a persona the PRIMARY persona?

Answer

The design must satisfy it above all others: if the product works for nobody else, it must still work for the primary persona.

Card 4concept

Question

Give one disadvantage of designing to a persona.

Answer

One person cannot represent the range of a real population, so needs at the edges get designed out — and an invented persona is worse than none, because the invention gets designed for.

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