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All 10 Flashcards — Barriers to communication
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Question
What is a communication barrier?
Answer
Anything that prevents a message from being received and understood correctly.
💡 Hint
Blocks understanding.
Question
One barrier type is using the wrong ______ (e.g. text for a sensitive issue).
Answer
Channel.
💡 Hint
Right method matters.
Question
Language and cultural differences are common barriers for ______ businesses.
Answer
International.
💡 Hint
MNC issues.
Question
Give one example of a language barrier at work.
Answer
Jargon/technical terms the receiver does not understand, or different first languages.
💡 Hint
Keep language simple.
Question
Encouraging ______ helps check the message was understood.
Answer
Feedback.
💡 Hint
Confirm understanding.
Question
How can a long chain of command create barriers?
Answer
Messages can be delayed, filtered or distorted as they pass through many layers.
💡 Hint
Layers distort.
Question
Give one solution to overcome communication barriers.
Answer
Use clear language, choose the right channel, encourage feedback, use visual aids, or train staff.
💡 Hint
Solution + barrier.
Question
Reducing layers in the chain of command can reduce message ______.
Answer
Distortion.
💡 Hint
Less filtering.
Question
What is information overload?
Answer
Too much information at once, making it hard for the receiver to identify what matters.
💡 Hint
Too much to process.
Question
Exam tip: In barrier questions, what must you always do?
Answer
Identify the specific barrier and suggest a realistic way to overcome it.
💡 Hint
Barrier + fix.
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Topic 2.6 hub
Communication
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