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Flip to reveal answersWhat is Herzberg’s key idea about motivation?
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All 15 Flashcards — Motivation theory — Herzberg
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Question
What is Herzberg’s key idea about motivation?
Answer
Satisfaction and dissatisfaction come from different factors: motivators create satisfaction, hygiene factors prevent dissatisfaction.
💡 Hint
Two-factor theory.
Question
What is job enrichment?
Answer
Making work more meaningful by adding challenge, responsibility and variety (targets Herzberg motivators).
💡 Hint
Enrich = deeper work.
Question
Herzberg has ______ types of factors.
Answer
Two.
💡 Hint
Two-factor theory.
Question
What is empowerment as a motivator?
Answer
Giving employees authority and autonomy to make decisions about their work.
💡 Hint
Autonomy builds motivation.
Question
Hygiene factors mainly prevent ______.
Answer
Dissatisfaction.
💡 Hint
Hygiene = prevent dissatisfaction.
Question
Give two examples of motivators (Herzberg).
Answer
Achievement and recognition (also: responsibility, advancement, personal growth, the work itself).
💡 Hint
Motivators = satisfaction.
Question
Give two examples of hygiene factors (Herzberg).
Answer
Pay and job security (also: conditions, policies, relationships, status).
💡 Hint
Hygiene = prevent dissatisfaction.
Question
Why is “paying employees more will motivate them” a common exam mistake (Herzberg)?
Answer
Because pay is a hygiene factor; it prevents dissatisfaction but does not create lasting motivation.
💡 Hint
Pay = hygiene.
Question
Motivators mainly create ______.
Answer
Satisfaction.
💡 Hint
Motivators = satisfaction.
Question
Why does raising pay not guarantee long-term motivation (Herzberg)?
Answer
Because pay is a hygiene factor: it removes dissatisfaction but does not create lasting satisfaction on its own.
💡 Hint
Money ≠ lasting motivation.
Question
Give one business method that targets Herzberg motivators.
Answer
Recognition programmes, promotion/advancement opportunities, job enrichment, or giving more responsibility.
💡 Hint
Motivators in action.
Question
Pay is a ______ factor in Herzberg’s theory.
Answer
Hygiene.
💡 Hint
Money prevents dissatisfaction.
Question
Exam tip: When applying Herzberg, what should you do first?
Answer
Identify whether the issue is dissatisfaction (hygiene) or true motivation (motivators), then apply to the case.
💡 Hint
Hygiene vs motivators.
Question
Exam tip: Best Herzberg answers link actions to motivators AND/or ______ factors.
Answer
Hygiene.
💡 Hint
Two-factor application.
Question
Which type of factor creates satisfaction: hygiene factors or motivators?
Answer
Motivators.
💡 Hint
Motivators = satisfaction.
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Full study notes for Motivation theory — Herzberg
Topic 2.4 hub
Motivation and demotivation
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