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All 4 Flashcards — Evaluating change
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Question
The four questions for evaluating a change
Answer
Who gains and loses? Who was asked? When are you asking? Compared with what?
Question
Why do two accurate accounts disagree?
Answer
The gains and the costs fall on different people, so both can be accurate and reach opposite conclusions.
Question
The sharpest comparison
Answer
Not against the past, but against what could have been built instead.
Question
Why do costs surface late?
Answer
Benefits are immediate and measurable; costs fall slowly on fewer people and are harder to count.
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Full study notes for Evaluating change
Topic 2.1 hub
Change
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