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All 4 Flashcards — Digitalization
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Question
Define: digitalization
Answer
The use of digital systems to change the structure or operation of an organization.
Question
Digitization vs digitalization
Answer
Digitization converts the MATERIAL and leaves the process alone. Digitalization changes the ORGANIZATION — roles, structure, model.
Question
Four motives for digitalizing
Answer
Cost, speed, reach, and the data every digitalized process produces.
Question
Four underestimated costs
Answer
Exclusion of users, fragility when one outage stops everything, deskilling of staff, and surveillance of workers.
Read the notes
Full study notes for Digitalization
Topic 1.1 hub
What is digital society?
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Digital Society exam skills
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