HomeIB Business ManagementTopic 5.1

Introduction to operations management

Topic 5.1 introduces the role of operations management, including what operations managers do, the transformation process, and key operations objectives (quality, speed, dependability, flexibility, cost). Students understand how operations connect to competitive advantage.

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IB Business Management · Topic 5.1

Sub-topics in Topic 5.1

5.1.1The role of operations management5.1.2Operations in goods and services