Back to Topic 2.3 โ€” Leadership and management
2.3.3BM10 flashcards

Management functions and roles

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Card 1 of 102.3.3
2.3.3
Question

What is the planning function of management?

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Card 1definition

Question

What is the planning function of management?

Answer

Planning is setting objectives, developing strategies and creating action plans (deciding what to do and how to do it).

๐Ÿ’ก Hint

Objectives + plan.

Card 2example

Question

Management functions can be remembered using ______.

Answer

POLC.

๐Ÿ’ก Hint

Plan-Organise-Lead-Control.

Card 3definition

Question

What is the organising function of management?

Answer

Organising is arranging resources (people, money, materials) and allocating tasks so the plan can be implemented (deciding who does what).

๐Ÿ’ก Hint

Resources + roles.

Card 4example

Question

Planning is mainly about setting ______.

Answer

Objectives.

๐Ÿ’ก Hint

Goals first.

Card 5example

Question

Organising involves allocating resources and ______.

Answer

Tasks.

๐Ÿ’ก Hint

Who does what.

Card 6definition

Question

What is the leading/directing function of management?

Answer

Leading/directing is motivating, guiding and communicating with employees so they perform tasks and achieve objectives.

๐Ÿ’ก Hint

Motivate + guide.

Card 7definition

Question

What is the controlling function of management?

Answer

Controlling is monitoring performance against targets and taking corrective action when results do not match plans.

๐Ÿ’ก Hint

Check + correct.

Card 8example

Question

Controlling checks whether ______ match plans.

Answer

Results.

๐Ÿ’ก Hint

Measure vs target.

Card 9example

Question

Exam tip: If asked to outline management functions, what should you do?

Answer

Use POLC and briefly define each function, then apply to the business case.

๐Ÿ’ก Hint

POLC + define + apply.

Card 10example

Question

What does POLC stand for?

Answer

Planning, Organising, Leading/Directing, Controlling.

๐Ÿ’ก Hint

POLC = 4 functions.

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