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All 10 Flashcards — Organization charts
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Question
What is an organizational chart?
Answer
A diagram that shows the structure of a business, including hierarchy, reporting lines and departments.
💡 Hint
Visual structure map.
Question
Chain of command shows the path of ______.
Answer
Authority.
💡 Hint
Top to bottom.
Question
What does the chain of command show on an organizational chart?
Answer
The line of authority from the most senior manager down to lower-level employees.
💡 Hint
Authority line.
Question
Span of control refers to how many employees a manager ______ supervises.
Answer
Directly.
💡 Hint
Direct supervision.
Question
Wide span of control usually means a ______ structure.
Answer
Flatter.
💡 Hint
Wide = flat.
Question
Define span of control.
Answer
The number of subordinates directly supervised by one manager.
💡 Hint
How many report to one boss.
Question
What does delegation mean in an organizational chart context?
Answer
Passing authority to a subordinate to carry out specific tasks, while the manager remains accountable.
💡 Hint
Authority ≠ accountability.
Question
Narrow span of control usually means a ______ structure.
Answer
Taller.
💡 Hint
Narrow = tall.
Question
Exam tip: When analysing an org chart, what should you comment on?
Answer
Levels of hierarchy, span of control, chain of command and possible advantages/disadvantages for the business.
💡 Hint
Structure + impact.
Question
Why are organizational charts useful for managers?
Answer
They clarify roles, avoid duplication of tasks and improve communication across departments.
💡 Hint
Clarity prevents confusion.
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Full study notes for Organization charts
Topic 2.2 hub
Organizational structure
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