Unit 5: Operations Management

Topic 5.1: Introduction to Operations Management Questions

Practice 20 exam-style questions for IB Business Management Topic 5.1. Review the question stems below, then unlock the full Question Bank to access markschemes, model answers, and AI grading.

1outline3 marks
Outline three inputs used in the transformation process of a bakery.
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2define2 marks
Define the primary sector of the economy.
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3define2 marks
Define the term operations management.
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4outline3 marks
Outline three inputs used in the transformation process of a bakery.
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5define2 marks
Define the primary sector of the economy.
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6state3 marks
State one example of a business in each of the three sectors.
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7define2 marks
Define the term operations management.
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8state3 marks
State one example of a business in each of the three sectors.
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9distinguish4 marks
Distinguish between goods and services using one example of each.
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10distinguish4 marks
Distinguish between the secondary and tertiary sectors.
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11define3 marks
Define the term value added and calculate the value added per unit.
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12distinguish4 marks
Distinguish between goods and services using one example of each.
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13define3 marks
Define the term value added and calculate the value added per unit.
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14distinguish4 marks
Distinguish between the secondary and tertiary sectors.
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15identify3 marks
A coffee brand owns farms, a roasting factory and coffee shops. Identify which sector each activity belongs to.
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16identify3 marks
A coffee brand owns farms, a roasting factory and coffee shops. Identify which sector each activity belongs to.
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17explain6 marks
Explain two ways a business can increase value added without increasing the selling price.
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18explain6 marks
Explain two differences between operations in a restaurant and operations in a car factory.
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19explain4 marks
A gym offers personal training sessions. Explain why capacity management is important for this service.
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20suggest6 marks
Suggest two operations performance indicators (kpis) a call centre could track and justify each.
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